Quality Assurance Team Lead at Corporate Staffing

Key Responsibilities:

• Provide leadership to the Quality Assurance Team.
• Ensure that quality is achieved through good system design, quality control, and continuous improvement across Fintech Group.
• Achieve continuous improvement through leadership commitment, employee involvement, and teamwork.
• Continuously update the Quality Management Department handbook.
• Engage Product Managers in addressing Quality Planning, Issues management, and reporting.
• Develop a standardized approach for quality management reporting and analysis across the group.
• Establish a Quality Management Team culture where the focus is on customer care.
• Design systems that have structure and process that allows evaluation and comparison of quality measurements.
• To manage the process of the test and live environment.
• Actively be involved in ensuring that ISO standards are adhered to and work for hand in hand with the relevant teams to build strong internal business processes
• The research evaluates and improves based on sound data collection and statistical methods.
• Set team goals and performance objectives and evaluate team performance
• Comply with company policies, Standards, and Best Practice Guidelines
• Complete software development tasks as defined by standard operating procedures
• Achieve annual performance plan objectives

Key Qualifications 

• A degree in Information Technology or equivalent
• An MBA/ Post Graduate qualification or relevant certifications will be an added advantage
• Certification as a tester is required.
• Ability to formulate Systems Development strategies in line with the Company’s vision
• Candidates from Kenya, Uganda and Zimbabwe are encouraged to apply.
• Must possess Leadership/management experience.
• Ability to carry out research and Implementation of Best Practices in the relevant field
• Ability to identify consumer needs and develop systems to fill the identified needs
• Ability to benchmark with industry standards as far as Software development and certification are concerned
• Knowledge of general market research principles
• Must have 7-10 years of experience in IT sector with management experience
• Available to start immediately.