Quality Assurance Technician ( QAT) at The Coca-Cola Company

Key Duties & Responsibilities    
UNDERSTAND AND IMPLEMENT BUSINESS STREATEGIC PRIORITIES

• Align quality goals and objectives with business strategic priorities
• Engage with Internal Customers to Develop Partnerships and Capability
• Leads the implementation of Quality Control at Source and the development of the Quality Assurance function at Plant Level

ENSURE THAT PRODUCT AND PACKAGE QUALITY MEETS LEGAL INTERNAL AND TCCC REQUIREMENTS

• Maintenance of the Quality system and ensure CCBA and TCCC standards are met.
• Ensure Quality Governance, Good Manufacturing Practice and Good Laboratory Practice standards are maintained in all facilities
• Review and Interpretation of SPC data and ensuring that this knowledge is extended to the production lines
• Monitor the implementation of the non-conformance program. Final decision on rejections lies with the QAT.
• Ensure that the Sanitation Matrix is adhered to and ensure that data is reviewed by the QAQC.
• Review all quality related Data review and ensure that daily data review routines are kept by QAQC’s and team leaders. Implement corrective action for data integrity issues.
• Ensure that corrective action is taken by the relevant responsible individuals.
• Ensure that all quality related packaging and ingredient problems are properly documented, reported to the suppliers via procurement and review corrective action plans presented by suppliers.
• Review suitability of level 1 and level 2 Quality KPI’s for SC Ways teams.

MANAGE THE QUALITY AND LABORATORY ENVIRONMENT

• Leads the CCBA QAQC function
• Manage laboratory Equipment and Consumables
• Ensure that SPC and Capability Surveys as well as Trade Quality and age surveys are done at required frequencies.
• Oversee specialised testing e.g. Micro. Ensure that results are reviewed and assist production team leaders with trouble shooting and resolving of micro issues in the plant
• Develops Quality Capability Skills, Competence and Succession.
• Ensure that relevant reporting is done as per reporting schedules

DRIVE PROBLEM SOLVING AND CONTINUOUS IMPROVEMENT INITIATIVES

• Ensure that RCA processes relating to quality issues address the relevant root cause. Assist production teams with this process where required.
• Review quality issue trends and ensure that the appropriate RCA process is followed where basic RCA processes does not address the issues.

MANAGE SAFETY, HEALTH AND ENVIRONMENTAL STANDARDS

• Ensure compliance with safety, health and environmental policies and procedures and applicable
• Contribute to the management of sustainable development issues to achieve key sustainable development targets

HUMAN RESOURCE MANAGEMENT

• Ensure individual KPI’s are aligned to KPI’S of Country Management Team
• People development
• Performance management
• On-going, informal performance monitoring, feedback and coaching provided daily or as required
• Leave processes conducted according to policy
• Ensure good employee relations

Skills, Experience & Education    
Qualifications

• Minimum requirement: Bachelors of Science or Biotechnology in Science or Technology. 
• Added advantage: MSc or MTech in Science or Technology.

Experience

• Minimum 5 years in Food Processing Plant. Good process knowledge, preferably in a bottling environment.