Quality Coordinator, Pathology Administration Office at Aga Khan University Hospital

Responsibilities:

• Implementation of Quality Management Systems in accordance with College of American Pathologist (CAP), JCIA, ISO 15189 and ISO 9001
• Prepare annual budget plan to run the laboratory quality programs such as CAP and ISO 15189.
• Advice the Laboratory Director on quality programs.
• Maintain communication with accrediting and regulatory bodies.
• Ensure laboratory activities comply with CAP and ISO 15189 requirements.
• Ensure all policy documents are current and implemented as written.
• Ensure staff are trained, deemed competent and updated through continuous medical education with approved and current policy documents.
• Ensure mandatory documents and records including patient material are retained in accordance with approved policy documents.
• Ensure deficiencies raised by external auditors are closed within the stipulated timelines.
• Incorporate JCIA requirements to the laboratory process.
• Coordination and implementation of quality assurance activities in the Point Of Care Testing (POCT) Program
• Advice the Laboratory Director or designee on POCT programs.
• Develop a POCT program in accordance with accrediting and regulatory bodies.
• Implement and continuously monitor the POCT program.
• Ensure performance and documentation of routine and preventive maintenance of POCT equipment.
• Coordination and implementation of quality assurance activities in the laboratory
• Organize, plan and lead CAP and ISO 15189 audits in pathology departments.
• Support the department in the running of the Departmental Quality Improvement and Patient Safety (DQIPS) committee.
• Develop the Departmental Quality Plan through the institutions Chief of Staff’s Office.
• Oversee the process of validation and or performance verification of existing and/ or new methods.
• Ensure process control checks (EQA, IQC) are implemented.
• Ensure pre-analytical, analytical and post-analytical aspects of the laboratory comply with approved policies.
• Ensure equipment including reagents and other laboratory supplies are used and maintained in accordance with manufacturer's instructions or approved policy documents.
• Occurrence Management Continuous Improvement
• Ensure all occurrences are captured, investigated and resolved.
• Perform annual self-assessments, internal audits and random checks.
• Conduct inter-departmental Management Review Meetings (MRM).
• Ensure opportunities for improvement are identified and implemented.
• Ensure each section have quality indicators to monitor performance.
• Facility Management and Safety
• Participate in the institutions FMS program.
• Implement safety standards and policies with the coordination of laboratory safety committee.
• Monitor the implementation of safety program in the department.
• Perform any other duties as may be assigned from time to time.

Requirements:

• Higher Diploma or Bachelor of Science Degree in Medical Laboratory Sciences or its’ equivalent from a recognized institution of higher learning.
• Must be registered and licensed by the Kenya Medical Laboratory Technicians and Technologists Board, with a valid License.
• At least 5 years of working experience in leading quality management systems in healthcare industry, with strong preference in Medical Laboratory.
• At least 5 years of working experience in quality system maintenance.
• Must possess excellent computer literacy skills including but not limited to Windows, Office, Visio, Project Manager, and Internet.
• Must possess excellent oral and written communication skills.
• Must be able to work independently and proactively.
• Should be able to demonstrate good ISO/ GCLP, CAP, POCT, Blood Bank and JCIA quality system knowledge.
• Should have full knowledge of basic process management tools and techniques.
• Must be organized, self-motivated and detail oriented.