Recoveries Manager at Cooperative Bank

Our client, a leading Nairobi based Deposit-Taking Sacco with over 20,000 members is seeking for a qualified, experienced and highly motivated individual to fill the position below.

JOB PURPOSE

The overall purpose of the job is to oversee the operations of the loan recovery section and ensure policies are adhered to with an aim of improving SACCO’s liquidity and PAR.

RESPONSIBILITIES

1. Performance Management of direct staff
2. Compliance
3. Quality leadership
4. Business growth
5. Customer satisfaction

MAIN ACTIVITIES

• Implement performance management for direct reports.
• Manage Non-performing Loan accounts and discuss with customers on credit solutions as per the Collections and Recovery Process, and credit policy to reduce the loan.
• Ensure that documentations relative to the debts are up-to-date (Security documents, property valuation reports).
• Ensure legal recovery is done within a reasonable timeframe as defined in the Credit policy or Strategy manual.
• Strict adherence to the Recovery process and policies, Internal policies as well as regulatory guidelines whilst at the same time ensuring proper adoption by the Recovery team members.
• Adopt proper records management principle as defined by the organization in terms of upkeep and filing of documentation.
• Actively participate in various credit committees and ensure execution of agreed actions.
• Provide management on regular basis trend analysis of the portfolio and recommend credit measures to be applied.
• Drive the team relentlessly to deliver as per agreed business objective and beyond.
• Ensure proper cost management in the department so as to decrease the cost to recovery.
• Act as Mentor and Coach to junior staff to improve their performance.
• Assess training needs of staff in your department.
• Keep abreast with latest changes within the Recovery process, Credit environment and changes within banking regulations.

MINIMUM QUALIFICATION & SKILLS

• A Bachelor’s degree in Finance, Accounting, Banking or Credit.
• Master’s degree is an added advantage.
• A professional accounting qualification; CPA (K)/ACCA/ACA/CFA and a member in good standing with ICPAK or relevant professional body.
• At least 3 years’ experience in portfolio management.
• Knowledge and experience of working with accounting packages.
• Has satisfactorily served in a comparable position with similar responsibilities.
• Possess Leadership qualities.