Executive Assistant at a Reputable Company

About the Role 

• We at Gifted Hands are seeking a highly motivated Executive Coordinator to play a key role in the success of our Homecare Company. If you are a resourceful, hard-working professional with a strong ability to work independently and manage both professional and personal tasks, we encourage you to apply. 
• This is a full-time, remote position based in Nairobi, Kenya, working Eastern Standard Time hours (approximately 4:00 PM – 1:00 AM Nairobi time, adjusting by one hour during US daylight saving). Occasional in-person meetings will be required. Typical work hours are 40 per week, with additional hours as deadlines demand. 
• This position offers significant autonomy in supporting our team with administrative tasks, organization, and management of daily activities. The ideal candidate is a proactive self-starter capable of strategic planning to support both professional and personal aspects of the executive's life. 

Key Responsibilities 

• Time and Diary Management: Optimize the executive's time by prioritizing tasks, managing schedules, and maintaining a meticulous diary covering all professional and personal appointments. 
• Strategic Planning and Goal Tracking: Assist in developing and monitoring strategic plans and goals, tracking progress and adjusting schedules to meet objectives. 
• Project Monitoring: Monitor the progress of ongoing projects and patient care commitments, providing updates and ensuring deadlines are met. 
• Care Coordination and Patient Liaison: Support the executive in overseeing homecare service delivery, including coordinating patient schedules, caregiver assignments, and care-related errands. 
• Relationship Management: Support the executive in managing ongoing personal and professional relationships, including with patients, families, and healthcare providers. 
• Change Management: Adapt quickly to transitions, managing them smoothly and efficiently. 
• On-Call Availability: Demonstrate a strong work ethic, being available on-call 24/7 to address urgent issues as they arise. 

Required Skills and Experience 

• Diploma in Office Administration, Healthcare Administration, or a related field (or similar qualification) 
• 2–5 years as a Personal Assistant, Healthcare Coordinator, or in a similar role; experience in a medical or homecare setting is an advantage
• Excellent organizational and time management skills, with the ability to handle multiple projects under pressure and meet tight deadlines 
• Unrelenting attention to detail 
• Strong written and verbal communication and interpersonal skills 
• Flexibility to handle a wide range of activities and confidential matters with discretion Willingness to be on call 24/7, including weekends and holidays 
• Positive, energetic attitude and a terrific work ethic 
• Proficient in Microsoft Office Suite, with demonstrated expertise in PowerPoint and Excel Confident accepting ownership of ongoing responsibilities with high autonomy and minimal supervision