Regional Manager at MARAMOJA Transport Ltd

• Will be reporting to Operations Manager
• We are looking to hire an enthusiastic and result-driven regional manager.
• The job holder will be responsible for developing and implementing sales strategies to increase revenue and market share.

Duties:

• Identify and pursue new business opportunities to ensure company growth and expansion
• Set ambitious sales targets and work diligently to exceed them
• Address customer issues promptly and professionally, ensuring timely resolution and maintaining customer satisfaction
• Collaborate with driver community manager to develop and expand the driver supply
• Assist in the onboarding and training of new drivers, ensuring they are equipped to meet operational standards
• Support the driver community manager in achieving operational KPIs for the assigned region
• Gather market intelligence and provide valuable feedback to the company to inform strategic decision-making and product development
• Continuously evaluate the user experience to drive customer satisfaction and loyalty.

Qualifications:

• A degree in business administration, marketing or a related field, diploma in a related field with 5 years of working experience.
• Proven track record in successful business development, sales or account management roles, preferably in the transportation industry.
• Strong leadership skills with the ability to motivate and inspire teams to achieve ambitious targets.
• Excellent communication and interpersonal abilities, with a customer-focused mindset.
• Experience in managing client relationships and professionally resolving issues.
• Flexibility to travel within the assigned region as needed.
• Ability to thrive in a fast-paced, high-pressure environment and adapt to changing priorities.