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The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
JOB PURPOSE STATEMENT
To provide leadership to the regional teams to Acquire, Grow & Retain B2C customers (Merchants). The role will guide and manage internal and external teams to meet set volume, value & brand targets leveraging on business insights gained from the market to improve our value proposition delivery.
KEY ACCOUNTABILITIES (DUTIES AND RESPONSIBILITIES)
Financial (40%)
Internal business processes (20%)
Customer (30%)
People Management, Learning & growth (10%)
JOB SPECIFICATIONS
Academic:
Desired work experience:
At least 4 years financial services experience two (2) of which must be in supervisory/ management role; and at least two (2) within business development.
JOB COMPETENCIES
Technical Competencies
Behavioral Competencies
Negotiation Skills: Must be a good negotiator, particularly in changing behavior and work practices but always Win/Win
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