Research Executive – Client Service at Alternate Doors

Duties and Responsibilities

• Achieving business targets through prospecting and converting enquiries into commissioned projects from both existing and potential clients.
• Client relationship management through regular formal and informal communication and meetings; keeping abreast of the respective client industry and business; advising clients on relevant research to address their needs; following up on existing and potential research projects; and updating clients on status of their projects.
• Ensuring the completion of the necessary documentation on approval of proposals, quotations, or project assignment contracts to facilitate proper and early commissioning and payment of projects.
• Research project management including brief taking, proposal development, data collection, analysis briefing, report writing and presentation.
• Overseeing the execution of research projects, consistent with the company’s operating systems, to ensure timely and accurate execution of all parts of the projects.
• Developing and growing the team of people working with you by motivating, training, appraising, and guiding them.
• Collecting the final payment and getting client feedback on completed research projects.
• Any other task that may be assigned by your supervisor or the Managing Director.

Requirements

• Bachelor’s degree in Mathematics, statistics, commerce, economics or any other related field.
• Post graduate marketing diploma is desired.
• At least 2 years’ client service experience in a reputable market research agency.
• Additional exposure in marketing, brand management, or advertising is desired.
• Ability to work long hours and to withstand pressure.
• Local and international travel.
• Good analytical skills.
• Excellent interpersonal skills.
• Team building and team leadership skills.
• Good organization skills.
• Good computer skills.
• Excellent communication skills.
• Superior presentation skills.
• Online and offline (traditional marketing) experience.