Research Executive at NielsenIQ

RESPONSIBILITIES

Insights & Analysis

• Analyze and interpret retail measurement data, consumer data, and other NIQ solutions to uncover meaningful insights.
• Build tables, charts, dashboards, and visual summaries using Excel, PowerPoint, and NIQ platforms.
• Draft and deliver client-ready presentations that tell a compelling story with clear conclusions and actionable recommendations.
• Identify category trends, brand performance drivers, opportunities, and risks for clients.

Project Execution

• Set up, refresh, and quality-check recurring and ad‑hoc analytical reports.
• Review data for errors, inconsistencies, and outliers, ensuring highest accuracy.
• Manage internal delivery partners to ensure timely and flawless execution.
• Assist in the design of analyses that address client business questions.

Client Engagement & Relationship Support

• Support day-to-day client engagement through calls, emails, and meetings.
• Participate in client presentations alongside senior team members.
• Understand client business priorities, brand strategy, and market dynamics to enhance value delivery.
• Introduce relevant NIQ solutions, where appropriate, to address emerging client needs.

Customer Success

• Contribute to driving NPS, client satisfaction, and renewal success.
• Provide clear feedback on client requirements and suggest improvements to internal processes.
• Support cross-market collaboration (e.g., regional hubs, global best practices) where needed.

Continuous Learning & Improvement

• Stay updated on FMCG, retail, and consumer trends in Kenya and East Africa.
• Leverage NIQ learning platforms to develop expertise in advanced analytics, NIQ products, and industry knowledge.

REQUIREMENTS

• Bachelor’s degree in Statistics, Mathematics, Economics, Marketing, Business, or a related field.
• 1-2 years’ experience in market research, insights, analytics, or FMCG/retail data analysis (agency or client-side).
• Strong proficiency in Excel (advanced) and PowerPoint (storytelling).
• Experience with Power BI or Tableau is an added advantage.
• Strong analytical thinking and numerical skills.
• Excellent communication and visualization skills; strong storytelling ability.
• High attention to detail and accuracy.
• Ability to manage multiple projects and deadlines.
• Strong client service mindset and business acumen.
• Curious, resourceful, proactive, and comfortable in a digital-first environment.
• Fluent in spoken and written English.