Resettlement Officer (Case Reviewer) at United Nations High Commissioner for Refugees (UNHCR)

Duties and Responsibilities

• Under the supervision of the Resettlement Officer, the incumbent will perform the following duties: 
• Review RRFs drafted by other colleagues. During the periods that the consultant will be asked to review, a target of 6-8 cases to review per week will be set for the consultant. 
• Complete Resettlement Referral Forms (RRFs) to meet agreed targets (6 per week) that will be balanced with review duties. 
• Liaise with other functional units within UNHCR and partner agencies to ensure necessary action is taken / assessments made to finalise documentation on resettlement submissions. 
• Participate in regular protection counselling activities in the field as part of a multi-functional team. 
• Interview and assess sensitive cases with SGBV concerns.
• Fulfil other resettlement related duties as directed by the supervisor.

Monitoring and Progress Controls 

Consultants will be required to enter appropriate events in ProGres for each case that will enable the manager to easily compute the number of RRFs drafted or reviews completed.

Further, the consultant will be required to prepare reports following standard forms and deadlines:

• Weekly reports
• Statistical and narrative reports
• Provide statistics where needed to support program planning
• A Final Report (at the end of the assignment or end of the year)
• A Performance Appraisal Report (PAR) as per Annex N (UNOPS)
• The Performance Appraisal Report (PAR) must be signed by the direct UNHCR supervisor and by the Senior Protection Coordinator/ Senior Protection Officer.

Qualifications and Experience

Education 

• University degree in relevant area (e.g., international law / refugee law, political science, social sciences – preferably in social work etc.) and thorough understanding of the principles of refugee law and UNHCR’s mandate. 
• 6 years of professional work experience relevant to refugee protection work with Undergraduate degree, of which 2 years in an international capacity; or 5 years with Graduate degree; or 4 years relevant experience with Doctorate degree. 

Work Experience 
 Essential

• 6 years of professional work experience relevant to refugee protection work with Undergraduate degree, of which 2 years in an international capacity; or 5 years with Graduate degree; or 4 years relevant experience with Doctorate degree. Demonstrated experience in casework or case management preferably in a refugee or immigration context (e.g. Assisting refugees in a resettlement context, case advocacy, assisting with family reunification, identifying resettlement needs, preparing resettlement referrals/submissions etc.).
• Professional experience in the area of refugee law or advocacy on behalf of refugees.
• Professional experience writing detailed submissions on complex issues related to refugee law or refugee matters.
• Experience conducting refugee status determination and resettlement interviews.
• Experience drafting RRFs.
• Experience drafting BIAs.
• Experience in the area of refugee resettlement – conducting refugee resettlement assessments and submissions – required.

Desirable

• Sound understanding and ability to implement UNHCR’s policy and global strategic priorities such as AGDM, IDP, Statelessness, HIV / AIDS in the area of responsibility at appropriate level. Knowledge of and experience with Complementary Pathways programmes. Diverse field experience. Experience working in a multi-cultural environment. Knowledge of additional UN languages.
• Minimum of one-year professional experience in case review work.
• Experience in editing resettlement submissions and / or other legal documents.
• Experience giving advice on resettlement guidelines / policy – highly desirable. 

Key Competencies 

• Experience in the area of refugee resettlement – conducting refugee resettlement assessments and submissions – required.
• Fluency in English language, strong drafting skills - required. 
• Knowledge of and/or preparedness to become familiar with and abide by UNHCR’s principles, code of conduct and humanitarian goals - required. 
• Knowledge of the international legal framework governing refugees, asylum seekers, internally displaced persons and statelessness - required. 
• Knowledge of UNHCR guidelines on refugee status determination / resettlement. - desirable. 
• Awareness of gender issues - required. 
• Knowledge of rights and community-based approach to identify and respond to specific needs - desirable. 
• Awareness of the importance of preventing fraud - required. 
• Awareness of ways to mitigate risks - desirable. 
• Respect for diversity. Ability to work in a multicultural environment. Adherence to the principles of transparency, confidentiality and fair treatment of refugees - required. 
• Excellent interviewing and counselling skills - required. 
• Ability to conduct assessments and identify protection risks of individuals and groups - desirable. 
• Strong interpersonal skills and ability to work effectively in teams - desirable. 
• Ability to work in stressful situations and in hardship locations - desirable. 
• International/field experience – particularly with NGOs or UN agencies working with refugees in countries of refuge – highly desirable. 
• Working knowledge of ProGres - essential.