Response Manager- Mombasa at African Clean Energy

We are building our Sales Hubs in Mombasa and require Sales Agents for each of these areas. Our Sales Agents will need to be familiar with the local area and able to travel to one of the Sales Hubs each morning.

At African Clean Energy, you will:

Key Responsibilities:

• Identify potential customers and introduce them to the ACE One;
• Perform stove demonstrations to showcase the stove and our sustainable fuels and gather prospect information to follow up;
• Demonstrate the benefits and encourage the adoption of sustainable fuels;
• Advise customers of eligibility criteria for consumer finance options and perform KYC surveys to determine eligibility;
• Follow up with prospects by introducing the stove and fuels to additional family members;
• Close sales and complete all sales documentation accurately;
• Introduce the customer to ACE Connect and educate them about the benefits and encourage them to sync to gather the usage data from the stove;
• Perform after sales services such as customer training, preventative maintenance, fuel distribution, ensure regular repayments are made, etc.;
• Monitor the overall health of your consumer finance portfolio and ensure any missed payments are addressed immediately;
• Work closely with the Coordinator to look after all customers in your portfolio in terms of maintenance, repayments and the gathering of usage data;
• Any other tasks assigned deemed necessary by management.

We’d really like to hear from you if you have:

• Diploma or Bachelor’s in Business, Marketing, or related field 
• Minimum 1 year of sales experience (preferably in telecom, energy, FMCG, or consumer goods)
• Proven communication, negotiation, and relationship-building skills
• Self-motivated with a strong target-driven mindset
• Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale 
• Excellent negotiation, conflict resolution, and problem-solving skills.
• Fluent in English & Kiswahili; knowledge of local dialects is a plus