Revenue Assurance Manager at Absa Bank Limited

​The Revenue Assurance Manager plays a key role in ensuring the accuracy and integrity of revenue streams within the organization. This position involves analysing data, identifying revenue risks, and implementing controls to mitigate these risks. The Revenue Assurance Manager collaborates with various departments to monitor revenue-related processes, identify opportunities for improvement, and support the organization's revenue assurance efforts.

Key Accountabilities

• Revenue Leakage Detection: Identify potential revenue leakage points, including billing errors, pricing and system inaccuracies, and fraudulent activities. Investigate discrepancies and implement controls to prevent revenue loss.
• Data Analysis: Analyze large datasets to identify anomalies, trends, and patterns related to revenue streams. Utilize analytical tools and techniques to conduct thorough reviews of revenue data and transactions.
• Process Monitoring: Monitor revenue-related processes and systems to ensure compliance with internal policies and regulatory requirements. Identify areas of weakness and recommend process improvements to enhance efficiency and accuracy.
• Risk Assessment: Assess risks to revenue streams and develop strategies to mitigate these risks. Collaborate with cross-functional teams to implement controls and safeguards to protect revenue integrity.
• Reporting and Documentation: Prepare reports and documentation detailing revenue analysis findings, recommendations, and action plans. Communicate findings to management and stakeholders and provide regular updates on revenue assurance initiatives.
• System Enhancement: Work closely with IT teams to identify system enhancements and improvements to support revenue assurance efforts. Participate in testing and implementation of system changes to ensure accuracy and reliability of revenue data.
• Training and Education: Provide training and support to staff on revenue assurance processes, controls, and best practices. Ensure that relevant stakeholders understand their roles and responsibilities in maintaining revenue integrity.
• Collaboration: Collaborate with finance, operations, IT, and other departments to align revenue assurance efforts with organizational goals and objectives. Foster a culture of collaboration and continuous improvement across departments.

Preferred Education

• Bachelor's degree in finance, accounting, business administration, or a related field.

Preferred Qualifications

• At least 5 years’ experience   in a banking environment performing revenue assurance and management reporting.
• Familiarity with core banking systems
• Handson experience with pricing and billing systems
• Excellent analytical skills to enable resolution of unstructured and complex problems.
• Thorough knowledge of features and benefits of all products and services
• Detailed knowledge of the bank’s operational environment, processes, and procedures to respond to complaints.