Revenue Assurance Officer at Equity Bank Kenya

Job purpose:

• Implementation a fully functional revenue assurance function in Finserve Finance, Business Performance and Analytics Department.
• Provision of comprehensive revenue assurance for all revenue streams in order to minimize leakages and maximize revenue.
• Coordination of the Revenue Assurance and Billing Assurance functions.

Key Duties and responsibilities:

• Support and deliver in the execution of the cost and revenue assurance for all products and services relating to all revenue streams.
•  Management of over, under & incorrect charging issues of clients products/services across all systems
•  Production and analysis of end to end reconciliations from source, through  to billing and ensuring that all events are received and processed in a timely, complete and accurate manner.
•  To develop, improve and support automation and efficiency of all required business processes and revenue assurance models for all products and services related to all revenue streams.
• To provide a comprehensive revenue risk analysis to drive internal improvements through prioritization of tasks or resolution activity to mitigate risks across business forums.
• Work with all product owners to ensure controls are in place to support the lead to cash process for all revenue streams.
•  Avert revenue leakage and facilitate proper billing & invoicing: Periodic reconciliation of all revenue streams; includes customer acquisition and retention, customer order entry, customer usage and customer invoices.
• Guide against revenue loss: Identify issues and areas of potential revenue leakage and exposure, determine root causes, design and recommend changes to operational business processes and systems to minimize the risk and potential exposure to revenue leakage.
• To improve work process and procedures: Monitor, review and take corrective actions or observations made by consultants, auditors ,or external/internal reviews on control weaknesses in the revenue assurance process.
•  Reporting: Provide reports to senior management concerning progress made, outlining the quantified benefit to the organization and the exposures (challenges) ahead.
• To provide feedback and analysis to the cost and commercial teams in regards to variances and potential impact to the P&L.

Key Critical Competencies

• Understanding of relational database structures, data manipulation and data extraction methodologies.
• Big data extraction, mining and analysis.
• Understanding of charging principles, tariffs model interconnect and roaming billing processes.
• Ability to work within a team of professionals, guiding and coordinating towards achieving common objectives as well as organize and facilitate brainstorming sessions.
• Ability to review financial results of a telco.
• Ability to communicate effectively; verbally and written. 

Qualifications:

• A degree in Finance, Accounting, Economics, Commerce or related field.
• A master’s degree in economics, finance or business administration will be an added advantage.
• Excellent knowledge of Microsoft office suite and other visualization tools such as Power BI.
• Knowledge in the below systems would be an added advantage:
• Structured Query Language (SQL)
• Oracle systems and database
• Oracle analysis
• Power BI.
• CPA/ACCA qualifications 

Experience:

• ·   2-5 years in a similar capacity and/or experience in revenue assurance or billing processes and ability to document such processes. Preferably in the telecommunication industry.