Revenue Collection Officer at Plainsview Hospital

About Plainsview Hospital

• Plainsview Hospital is seeking a results-driven and highly motivated Revenue Collection Officer to join its Revenue Team.
• The successful candidate will be responsible for driving the collection and recovery of outstanding hospital receivables from insurance companies, corporate clients and other approved debtors.
• This is a performance-driven opportunity offering a fixed monthly retainer plus commission based on collections achieved.

Key Responsibilities

• Follow up and collect outstanding payments from insurance companies, corporates and other hospital debtors.
• Work with approved debtor, reconciliation and ageing reports to facilitate recovery of outstanding balances.
• Maintain an accurate collection tracker showing amounts due, follow-up actions, payment commitments and amounts recovered.
• Engage payers through telephone calls, emails, meetings and other approved collection channels.
• Follow up on payment commitments and promptly escalate overdue or disputed balances.
• Identify barriers affecting collections and coordinate with Claims, Reconciliation, Case Management and Finance teams to resolve outstanding issues.
• Prepare regular collection reports against assigned targets.
• Maintain proper documentation and evidence of all collection follow-ups.
• Meet agreed monthly collection targets and contribute towards reducing aged receivables.

Qualifications and Experience

• Interested candidates should meet the following requirements:
• Diploma or Bachelors Degree in Finance, Accounting, Business Administration, Commerce or a related field.
• CPA Part II or CPA-K qualification will be an added advantage.
• Previous experience in debt collection, accounts receivable or credit control.
• Experience in collections from insurance companies, corporates or healthcare payers will be an added advantage.
• Strong negotiation, follow-up and relationship management skills.
• Highly target-driven, persistent and accountable.
• Good analytical, reporting and Microsoft Excel skills.
• High levels of integrity and professionalism.

Remuneration

• The position offers a fixed monthly retainer plus performance-based commission linked to collections achieved.