Reverse Logistics Officer. at M-KOPA Solar

Key Responsibilities.

• Ensuring the accurate and timely overall reverse logistics delivery, receipt, processing, and documenting of stock return.
• Provide correspondence to other departments e.g., fraud, field customer care and field audits on status of returned stock .
• Participate in inventory cycle counting and reconciliation processes.
• Execute disposition of aging, obsolete, defective stock.
• Maintain and update reverse logistics data in Dynamics 365, M-Kopa-net, EAB & Offline Trackers.
• Ensure swap availability at Fargo/Main warehouse ready for dispatch i.e., initiate system repairs of stock and ensure system transfers of stock to Fargo is done.
• Produce various periodic and ad hoc reports including aging/disposal report, Customer allocated devices report, weekly swap device report.

Key Job Requirements

• Must be a holder of a Diploma in Stores /Warehouse management.
• Must have at least 2 years’ work experience in a similar position.
• Experience in using inventory management systems is required.
• Must be proficient in excel.