Roving HR Coordinator at Danish Refugee Council

Overall purpose of the role

This role has a regional focus and ensures compliance to DRC procedures and guidelines within the whole regional area. The role contributes to the development of regional strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing activities with regional scope.

Overall purpose of the role is to provide overall advice, coordination, and technical support to the Human Resources team, and to ensure efficient support to the program in accordance with existing DRC policies and procedures.

Responsibilities:  

Human Resources Support

• Provide technical support and advice to the Human Resources team
• Advise and assist managers in Human Resources related issues and concerns

Recruitment, development and people planning

• Drive and support recruitment and selection activities ensuring compliance with recruitment process
• Maintain updated the staff recruitment tracker and circulate it every week;

Work with senior management team and senior staff on new staff retention strategies and initiatives

• Ensure proper onboarding process
• Ensure oversight and consistency in position titles and grades, across all field locations
• Support staff development activities including promoting the DRC Learning Catalogue.

Performance, well-being and compensations & benefits

• Proactively respond to and manage performance counselling, employee grievances and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept
• Support the performance management process
• Ensure disciplinary procedures are administered in an equitable and fair manner and meets all legal and labor regulations and requirements
• Support people well-being initiatives
• Define and review salary structure in partnership with the Senior Management team and coordinate annual compensation review process and compensation adjustments

Human Resources Policies and Support

• Maintain and update Staff Human Resources Handbooks as necessary
• Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery.
• Work closely with HQ to share information and provide support as required

As Coordinator the post-holder is responsible for the following:

• Responsible for coordinating strategy and operations within a specific discipline in a region or country
• Usually has technical line responsibilities within a given discipline, for both strategy and operations
•  Provides expert advice and support to set strategy and assure operational quality and compliance

Qualifications and Experience

Education:

• Master's degree in Human Resource Management, Business, or Social Science Degree specializing in Human Resources
• Minimum 3-5 years' working experience in Human Resources within an NGO
• Demonstrated understanding and working knowledge/experience of Human Resources Management principles, concepts & processes
• Extensive knowledge on local labor law
• Excellent skills in handling and advising on complex people management issues
• Experience in developing Human Resources strategies and policies, and driving implementation
• Experience using an online system for recruitments as well as other HRIMS (eg DRC Dynamics)
• Flexibility and adaptability for working under the pressure of multiple deadlines and competing priorities. Key to this characteristic is the ability to prioritize tasks.
• Strong interpersonal and communication skills for engaging regularly with both national and expat staff. Cultural sensitivity is essential.
• Experience working effectively in teams and under minimal supervision.
• Previous experience working for DRC, an INGO or a similar context is preferred
• Proficiency in English is a strong preference; while other regional languages (Swahili and Amharic) are beneficial