Sales & Accounts Executive - Fire Services at G4S

Responsibilities

Effective Selling and Account management of G4S Integrated Secure Solutions

• Managing individual pipelines & forecasting.
• Promotes/sells/secures orders from existing customers through a relationship-based approach.
• Acquire new sales within the assigned territory
• Initiates and coordinates development of action plans to penetrate new markets.
• Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
• Manage and develop accounts within the allocated territory by maintaining professional relationships with key contacts and potential contacts.
• Conduct Market surveys and develop appropriate solutions to meet customer needs.
• Implement account organic growth strategies and ensure achievement of revenue set targets.
• Ensures risk and commercial contracts terms are appropriately applied by business when entering into an Integrated Security Solutions contracts
• Support bidding team during the tendering process by providing any relevant supporting information during bidding and re –bidding.
• Provide proposals, quotations and presentations to customers.
• Meet sales targets as per Key Performance Indicators:
• Daily sales meeting
• Daily Calls
• Daily Emails
• Daily Proposals
• Maintains regular customer contact and communication by utilizing daily planned call cycles and scheduling daily meetings with existing and potential clients
• Participate in sales campaigns, sales drive activities.

Effective Account Management

• Ensure customer satisfaction measures and KPIs are developed, achieved and maintained.
• Build meaningful internal and external relationships.
• Liaise with operations to ensure timely delivery of service and product.
• Identifies opportunity by translating our products and services into value for customers
• Have detailed G4S product/service knowledge.
• Speedy dissemination and redress of customer complaints and queries, in collaboration with relevant service line managers in charge.

Effective reporting on Sales and Marketing activities

• Preparation and submission of monthly reports:
• Sales planner – weekly
• Sales performance report – Weekly
• Sales Activity Tracker - daily
• Provide Sales Manager with accurate information on new and lost business as required.
• Provide detailed feedback on customer issues and risks to assist Sales Management in decision-making.
• Effectively makes use of Salesforce and other systems to enhance delivery.
• Any other report as will be required by the Sales Manager

Ensure Health & Safety Compliance

• Have knowledge of the company’s Health & Safety Standards
• Ensure compliance of Health & Safety Policy.

THE IDEAL CANDIDATE:

Knowledge and Qualifications

• Degree in Sales & Marketing
• Higher diploma in other business related field will be advantageous
• Knowledge of the Kenyan market
• Proven track record in previous employment
• A valid Driver’s License with a minimum of five years continuous driving experience

Experience

• 4 years in a Service Industry
• Experience in working in fast paced target driven environment
• Working in a similar Position will be an added advantage.

Technical Skills

• Basic and Soft Selling Skills
• MS -Office
• Planning and Management Skills
• Presentation Skills

Behavioral Skills

• Understanding the organizational environment
• Understanding the organization’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Deliver great customer service
• Sharing and co-operating
• Demonstrate high Sales drive