Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: May 15, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Opticom designs and deploys integrated security solutions using a combination of the latest future-proof technologies and drawing on our 25 years combined experience in Kenya and the United Kingdom in security, to deliver a comprehensive protection management service. Opticom (K) Limited is a wholly owned subsidiary of Optimum Group Partnerships incorpora...
    Read more about this company


    Sales Administrator & Tender Officer

    Job Responsibilities:

    • Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production and logistics, to ensure timely order fulfilment.
    • Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.
    • Assist in Sales Reporting: Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics to the sales team and management.
    • Handle Inquiries and Correspondence: Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant departments.
    • Sales Support: Provide administrative support to the sales team, including scheduling meetings, preparing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.
    • Order and Inventory Management: Monitor inventory levels, coordinate with suppliers for timely replenishment, and track shipments. Ensure accurate stock levels and assist in resolving any discrepancies.
    • Coordinate Sales Events: Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.
    • Maintain Customer Relations: Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.
    • Prepare and submit Tenders, Pre-Qualifications and RFP/Q as and when required.

    Required Skills:

    • Excellent organizational and time management skills.
    • Strong attention to detail and accuracy.
    • Effective communication and interpersonal skills.
    • Proficiency in MS Office Suite, particularly Excel and PowerPoint.
    • Ability to work independently and collaboratively in a team.
    • Strong problem-solving and decision-making abilities.
    • Ability to prioritize tasks and work under pressure.
    • Knowledge of CRM software and sales tools is a plus.

    Required Qualifications:

    • High school diploma or equivalent; a degree in business administration or a related field is preferred.
    • Proven experience in a sales support or administrative role in the security industry is a must.
    • Familiarity with sales processes and procedures.
    • Knowledge of order processing systems and CRM software.
    • Excellent written and verbal communication skills.
    • Strong numerical and analytical skills.
    • Ability to adapt to changing priorities and work in a fast-paced environment.
    • Proven track record preparing and submitting tenders, pre qualifications and RFP/Q.
    • Professional and friendly demeanor.

    Method of Application

    Interested and qualified? Go to Opticom Kenya Limited on to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Opticom Kenya Limited Back To Home

Subscribe to Job Alert


Join our happy subscribers

Send your application through

GmailGmail YahoomailYahoomail