Sales and Operations Specialist at ENGIE

Job Purpose/Mission  

In an impact driven organization like Engie Energy Access, this role requires a highly analytical and detail-oriented Sales Expert to join our team. The Sales & operations Specialist will handle analyzing sales forecasts, collaborating with Cross Functional Teams to support managing the Sales Projections, Financial Reporting and Ordering processes, and monitoring budget achievement and/or shortfalls by Stock Kitting Unit (SKU). The ideal candidate will have strong analytical skills, a deep understanding of sales forecasting techniques, and the ability to provide valuable insights to drive business growth. 

Key Areas of Responsibility:  

• Improving long term Sales Forecasting Accuracy by Country 
• Proactively track and report changes in Sales Forecasts above the 15%  
• Own the implementation of the blended Sales Forecasting for Inventory Ordering  
• Diligently record ALL Commercial activities aimed at or result in a deviation from baseline in volume and revenue. 
• Working with Insights, Data and Product Management through the Product Development Process to: 
• Predict product trends from launch, on & off season through to end-of-life. 
• Develop Country level Forecasts from Pilot stage, Commercial launch and across the whole product life cycle.

Main Activities  

• Utilize historical data, market trends, and customer insights to develop accurate sales forecasts. 
• Monitor sales performance against forecasts and identify any significant variances at both country level and Global aggregated level 
• Bi-weekly review and adjust forecasts based on market changes, promotional activities, and other factors affecting sales. 
• Such as but not limited to, country teams, Commercial stakeholders, Finances teams and/or Operations Teams, by carrying out the following  
• to support managing the respective process e.g., ordering, budgeting, target setting, reporting etc. 
• Provide input on order quantities and timing to ensure optimal inventory levels given sales trends or shortfalls on budget that need to be complimented with an added operational lever to drive the required number. 
• Ensure to coordinate cross-functional teams to have synergies in their process execution. 
• Identify SKUs at risk of becoming slow-moving stock or exceeding target days of stock. 
• Analyze sales trends, inventory levels, and market demand to flag potential risks. 
• Collaborate with commercial heads to develop proper sales promotions and strategies to mitigate slow-moving stock risks. 
• Track and monitor budget performance by SKU, analyzing actual sales against targets. 
• Identify any budget shortfalls and investigate the underlying causes. 
• Collaborate with the finance team to develop mitigation plans and recommend corrective actions to achieve budget objectives. 
• Collaborate with the Data Analytics team/ in house resources to prepare regular reports and dashboards to communicate sales forecasts, performance, and key insights. 
• Provide analysis and recommendations to stakeholders, including commercial heads, sales teams, and senior management. 
• Identify trends, opportunities, and potential risks to support data-driven decision making. 

Relevant Experience & Attributes  

• Proven experience in demand planning in FMCG or Beverage industry 
• Strong analytical and problem-solving skills, with the ability to interpret complex data sets and identify trends/patterns. 
• Proficiency in data analysis tools such as Excel, SQL, or other relevant software. 
• Excellent communication skills, both written and verbal, with the ability to present insights to diverse audiences with relevant visual aids/platforms to be presented to all levels of executives in the business 
• Detail-oriented with strong organizational and time management skills. 
• Ability to work independently and collaboratively in a fast-paced, dynamic environment. 
• Knowledge of sales forecasting methodologies and techniques. 
• Familiarity with inventory management principles and supply chain processes is a plus. 
• Experience with budgeting and financial analysis is desirable. 
• Strong personal and people Leadership in EEA value system 
• Collaborative and aligned with the EEA One Team Value  
• Mission driven and inspired by impact in deprived communities.   

Qualifications: 

• Bachelor's degree in Business Administration, Finance, Economics, or a related field. 

Language(s):  

• English 
• French and/or Portuguese is an added advantage