We are seeking an experienced and strategic HR Leader for a prestigious 5-star hospitality group with diversified business interests. The successful candidate will primarily oversee the Group Human Resources Hotel function (which constitutes 90% of the role & responsibilities), ensuring alignment of people strategy with business objectives across the hospitality entity and supporting HR functions for sister companies (approx. 10% scope).
NB: Only candidates with Minimum 5+ years of senior HR management experience in the hotel industry at the senior level will be considered.
NB: Candidates whose primary HR experience is in other industries, such as manufacturing, Public sector and NGO’S are not a good fit and will not be considered.
Key Responsibilities
1. Financial & Business Strategy
- Lead group-wide compensation and benefits strategy with a focus on competitiveness and cost efficiency
- Drive workforce planning, productivity optimization, and labor cost management
- Oversee HR budgeting and demonstrate ROI across recruitment, learning, and talent initiatives
- Strengthen performance-linked reward systems aligned to business and financial outcomes
2. People & Culture Leadership
- Position the group as an employer of choice in the hotel industry
- Ensure compliance with Kenyan labor laws and maintain strong industrial relations
- Champion employee engagement, retention programs, and communication channels
- Develop and maintain a strong talent pipeline aligned to business needs and service standards
- Foster a culture grounded in trust, confidentiality, and ethical business practices
3. HR Systems, Governance & Compliance
- Develop and strengthen HR policies, SOPs, and governance frameworks
- Lead the Balanced Scorecard performance management implementation
- Deploy HR technology systems for data-driven talent decisions
- Champion organizational development, culture-building and change initiatives
- Lead Health, Safety and Wellness compliance and programs across the group
4. Learning, Growth & Leadership Development
- Develop and manage leadership development and succession programs
- Oversee structured learning platforms, mentorship programs and skill-building initiatives
- Promote collaboration, innovation, and continuous improvement
- Build HR team capability as strategic business partners
5. Group Support
- Provide HR support to sister companies (≈10% workload) to ensure consistency in HR standards and alignment with group values
Key Competencies
- Comprehensive knowledge of Kenyan labour law and global HR standards
- Strong business acumen and decision-making capabilities
- Excellent stakeholder management and board advisory experience
- Exceptional leadership, negotiation, and communication skills
- Results-driven, ethical and self-motivated professional
Qualifications
- Bachelor’s degree with HR specialization
- CHRP-K & valid IHRM membership (MANDATORY
- Minimum 5 years’ senior HR leadership experience in a hotel environment (MANDATORY)
- Proven track record in HR transformation and managing industrial relations
- Experience in 5-star+ hotels with 150+ staff
Qualified candidates should send their CV and application letter to: jobshag@hcsaffiliatesgroup.com
Email Subject: Group Head of HR / Head of HR
Applicants must state current and expected salary range
Only shortlisted candidates will be contacted.
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