Sales Trainee at Q-Sourcing Servtec Group

DUTIES & RESPONSIBILITIES:

Sales Support and Client Interaction

• Assist the sales team in identifying and qualifying potential leads.
• Participate in client meetings, product presentations, and follow-ups.
• Maintain and update customer databases (CRM tools).

Product Knowledge and Training

• Learn and maintain in-depth knowledge of the company’s products or services.
• Attend training sessions, workshops, and on-the-job coaching.
• Stay updated with market trends, competitors, and customer needs.

Lead Generation and Prospecting

• Conduct research to identify new sales opportunities.
• Initiate contact with potential clients via calls, emails, and networking.
• Schedule and confirm meetings for senior sales executives.

Sales Process Assistance

• Support the preparation of proposals, quotations, and sales documentation.
• Track and manage sales pipeline under the supervision of the Sales Manager.
• Assist in closing deals under the guidance of experienced team members.

Customer Service and Relationship Building

• Address basic client queries and provide after-sales support.
• Build rapport with existing and potential customers to foster long-term relationships.
• Gather customer feedback to help improve products and services.

Reporting and Performance Tracking

• Maintain daily, weekly, and monthly sales activity reports.
• Monitor individual and team KPIs to evaluate sales effectiveness.
• Assist in analyzing data to identify trends and opportunities.

Team Collaboration

• Work collaboratively with marketing, customer service, and product teams.
• Participate in team meetings, brainstorming sessions, and strategy development.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Bachelor’s degree.
• 1 year experience required.
• Strong attention to detail, problem-solving ability and willingness to learn.
• Excellent written, verbal and interpersonal communication skills.
• Demonstrate leadership skills and ability to develop technical skills.
• Strong organizational and time management skills.
• A positive attitude and eagerness to grow professionally.
• Commitment to embodying and demonstrating our core values: Integrity, Growth-Oriented, Respect Always, Taking Initiative, Dedication and Commitment.