Security Operations Manager at LIPTON Teas and Infusions

ROLE SUMMARY

• The Security Operations Manager ensures that threats to personnel, assets, and business operations/activities within the company’s factories and estates are continuously identified, properly evaluated and mitigated in a timely and cost-effective manner.

MAIN ACCOUNTABILITIES

• Security Strategy and Planning: Develop and implement comprehensive security policies, procedures, and protocols to protect the organization's assets and personnel.
• Team Leadership: Lead and manage the security team, providing guidance, training, and performance evaluations. Foster a culture of professionalism, integrity, and excellence within the security department.
• Security Operations: Oversee day-to-day security operations, including access control, surveillance, and alarm systems. 
• Coordinate and conduct regular drills and training exercises to ensure the readiness of security personnel.
• Conduct risk assessments and security audits to identify vulnerabilities and recommend appropriate measures.
• Incident Response: Develop and implement incident response plans to address security breaches, emergencies, and other critical incidents.
• Investigate security incidents, document findings, and recommend corrective actions.
• Collaboration: Collaborate with internal departments to assess security needs and integrate security measures into overall organizational plans.
• Liaise with law enforcement, emergency services, and external security partners as needed.
• Emergency Preparedness: Develop and maintain emergency response plans and ensure that all security personnel are trained and prepared to respond to emergencies effectively.
• Share daily operational situational reports from respective business unit.
• Routine spot checks within operational area to ensure security and safety compliance for both for both eTKL security officers and outsourced 3P security officers.
• Identify training needs for the Supervisors and security officers and coordinate their training.
• Support in driving safety culture across the operational unit.
• Manage and ensure adherence to both internal and 3P staffing levels within the operational area. 
• Coordinate Night shift security operations at the Factory and Estates including Night Harvesting and alertness of both the Internal and 3P Security Officers

QUALIFICATIONS, KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED

• Masters or Bachelor's degree in Criminal Justice, Security Management, or a related field. Advanced degree or relevant certifications (e.g., CPP, PSP) is a plus.
• Proven experience in security management, with a focus on operations and team leadership.
• Strong knowledge of security best practices, technologies, and industry standards.
• Excellent communication and interpersonal skills.
• Ability to analyze complex security issues and develop effective solutions.
• Familiarity with relevant laws and regulations governing security operations.
• Proficient in the use of security-related technologies and software
• Good experience of physical and electronic security- access procedures, perimeter protection, CCTV, intruder alarms 
• Ability to provide a security input in crisis response and business contingency plans 
• Sound understanding of principles in the protection of company information, including computer bases and measures required to achieve this.