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  • Posted: Sep 7, 2022
    Deadline: Sep 21, 2022
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    THE SWISSPORT PROFILE Swissport is the world's largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year. The company operates around 120 warehouses and moves approx. 4.1 million...
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    Security Services Agent

    The successful candidate will be responsible for ensuring that operational excellence is delivered without compromising on quality, safety and service delivery.

    Primary Duties / Essential Functions

    • Aircraft Access Control: control access to the aircraft assuring that only authorized personnel enter the aircraft while on the ground.
    • Aircraft Ramp Access Control: providing access control and safety oversight while aircraft is on the ground.
    • Aircraft Search: meticulously searching all areas of the aircraft according to company and airline requirements and regulations to ensure the safety of passengers pre-departure. Ensure all aircraft recoveries have been handed over for recording and recovery purposes to the duty supervisor.
    • Baggage Security: surveillance of baggage at sort area, Check-in, during escort and baggage/cargo in transit to ensure no baggage is tampered with, stolen or pilfered and nothing is put/introduced in the bags/cargo
    • Catering Security: providing surveillance at the catering kitchen, searching all catering equipment, and ensuring that nothing is tampered with in transit from the facilities to aircraft.
    • Passenger Verification: by providing exemplary customer service in airport terminal while making sure that all passengers have valid travel identification and are authorized to board flights.
    • Secure loaded and unloaded baggage/cargo and providing escort in and out of the aircraft to various destinations.
    • Comply with security regulations of customer aircrafts, passengers and cargo.
    • Adherence and compliance to all Standard Operating Procedures (Swissport & Carrier Specific).
    • Safeguard and properly handle passenger luggage at the baggage sort area to minimize chances of pilferage and damage to passenger luggage.
    • Monitor and screen all passengers/baggage using various methods including but not limited to x-ray, physical checks, body search to detect prohibited and dangerous items and make sure that safety is maintained.
    • Keep surveillance over porters, cleaners and all service providers in our operations ensuring that proper checks have been conducted and all incidents reported to supervisor.
    • Ensure proper documentation of flight clearance is done and submitted to customs and immigration within the stipulated timelines.
    • Secure all company property as well as customer airline property entrusted to the Company ensuring that proper inventory has been maintained during and post flight.
    • Ensure compliance with uniform standards in line with appearance, and personnel protective equipment policies (safety shoes, shaving, uniform cleanliness and jewelry).
    • Follow all safety and security guidelines set out by Swissport.
    • Remain alert and vigilant at all times while on duty reporting any incidents/concern areas to supervisor/HOD.
    • Collect and share intelligence reports/information with supervisors/HOD.

    Qualifications

    • KCSE Minimum C-
    • Degree/Diploma in Business Related Course/ Certificate in Airport Operations/ Aviation Security
    • Excellent communication skills
    • Foreign language is an added advantage

    Method of Application

    Application letter and CV should be forwarded via email with a subject line for example: Application for Security Services Agent – Mombasa Station

    to: NBO.Recruitment@swissport.com:

    The Human Resource Manager
    Swissport Kenya Limited
    P.O. Box 19177, 00501 Nairobi

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