Security Supervisor at Tenwek Hospital

Job Purpose

• The Security Supervisor is responsible for overseeing daily security operations, supervising security personnel, and ensuring the safety and protection of staff, patients, visitors, property, and assets. The role ensures compliance with security policies, procedures, and regulatory requirements while maintaining a safe and orderly environment.

Key Responsibilities

• Supervise, coordinate, and support security officers across all assigned shifts and locations.
• Ensure effective access control, patrols, and surveillance of premises.
• Enforce security policies, procedures, and standard operating guidelines.
• Monitor security incidents, investigate breaches, and prepare accurate incident reports.
• Liaise with management, staff, and external security agencies (police, emergency services) when required.
• Conduct regular inspections of security equipment (CCTV, alarms, radios, access systems) and report faults.
• Prepare duty rosters, manage attendance, and ensure adequate security coverage at all times.
• Train, mentor, and appraise security staff to enhance performance and discipline.
• Respond promptly to emergencies, alarms, and incidents, ensuring appropriate action is taken.
• Support crowd control and order during events, emergencies, or peak operational periods.
• Ensure compliance with health, safety, and workplace security regulations.

Qualifications & Experience

• Minimum of a Diploma or Certificate in Security Management, Criminology, or a related field.
• At least 3–5 years’ experience in security services, with previous supervisory experience preferred.
• Experience working in a hospital, corporate, or institutional environment is an added advantage.

Skills & Competencies

• Strong leadership and people management skills.
• Excellent observation, reporting, and problem-solving abilities.
• Good communication and interpersonal skills.
• Ability to remain calm and decisive under pressure.
• Knowledge of security procedures, emergency response, and risk management.
• High level of integrity, professionalism, and confidentiality.
• Physically fit and able to work flexible hours, including nights and weekends.

Key Performance Indicators (KPIs)

• Incident response time and resolution effectiveness.
• Compliance with security protocols and procedures.
• Staff discipline, attendance, and performance.
• Reduction in security breaches and incidents.