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  • Posted: Mar 8, 2021
    Deadline: Not specified
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  • The leading recruitment & training firm, specializing in the placement of candidates with clients around the world.
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    Senior Account Manager

    Company Description

    Our Client is a leading payment service provider in Kenya and they are seeking a qualified senior account manager to join their sales team. You will supervise account representatives to ensure customer needs are met. You will also be responsible for creating new business by identifying profitable opportunities.

    If you’re customer-oriented with a ‘can do’ attitude, this position is for you. Their ideal candidate has a drive for achieving goals and maintaining a great customer experience. You are also expected to suggest forward-thinking ideas to promote their brand.

    Job Description

    Responsibilities

    • Set sales targets and specific performance metrics, aligned with business strategies
    • Supervise and support account managers and representatives to ensure client satisfaction
    • Communicate with clients at a senior level to resolve issues and inquiries
    • Generate innovative ideas to support customers and boost brand awareness
    • Use client feedback to improve customer experience
    • Report on sales results on a regular basis and suggest improvements
    • Identify and approach potential clients
    • Ensure brand consistency
    • Stay up-to-date with product launches and provide support to clients and the sales team
    • Organize meetings with the sales team to ensure all members are on board and deliver within deadlines

    Qualifications

    Requirements

    • Proven work experience as a Senior account manager
    • Hands on experience with CRM software and MS Office (particularly MS Excel)
    • Familiarity with sales performance metrics
    • Excellent communication skills with a customer service attitude
    • Team management skills
    • Strong analytical and organization skills
    • BSc degree in Business Administration, Sales or relevant field

    Method of Application

    Interested and qualified? Go to R4Kenya on jobs.smartrecruiters.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    Back To Home View All Vacancies at R4Kenya

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