Senior API Platform Product Manager at Wikimedia Foundation

You are responsible for:

• Guiding the development of integration of the WMF API Gateway, including:
  • Feature identification and implementation (ex: rate limiting, throttling, etc.)
  • API Protocols and Architecture Style support guidelines (ex: REST, SOAP, RPC, Kafka, etc.)
  • Migration of existing APIs to the API Gateway
  • Integration of the API Gateway into our security strategy
• Defining clear user journeys for API producers and API consumers, both internally and externally
• Developing easy-to-use self service pathways for API consumers via our web API portal
• Educating stakeholders, supporting API producers, and managing the API lifecycle and API readiness
• Development of a GraphQL data platform that can be leveraged by web and native app feature teams to build consumer-driven products
• Developing a deep understanding of critical areas of our foundational technology stack, identifying opportunities to improve, extend, and/or leverage existing and new technologies to deliver against our mission and strategy.
• Translating product/technical strategy into a roadmap containing well-defined and prioritized user stories and features
• Managing incoming requests to engineering, including triaging, clarifying, generating estimates, prioritizing, and managing stakeholder expectations
• Uncovering and understanding client needs and translate them into requirements and user stories
• Ensuring that requirements are fully understood and implementation plans match expectations
• Assessing and addressing technical risks
• Working closely with engineering teams to communicate the product vision, clarify use cases and requirements, and resolve questions and issues that arise during development.
• Clearly defining success criteria for testing and product acceptance
• Use both qualitative and quantitative methods to measure the impact of your work
• Serve as a product evangelist and subject matter expert to the technical community

Skills and Experience:

• 3+ years of experience designing and building APIs for internal and external stakeholders as a technical product manager, software engineer, or equivalent role
• Expertise in SOAP and REST web services
• Experience building or managing an API Gateway (ideally with Envoy experience)
• Experience designing API guidelines and interfaces
• A deep understanding of how to integrate API Gateways into a legacy technology stack and the ability to execute this
• Direct experience in companies or initiatives that have pulled together disparate products or services into a common experience for customers.
• Demonstrated experience building out API Gateway features including, rate limiting, authentication, throttling, etc.
• Proven project, communication, and time management skills
• Agility and flexibility to work with multiple different teams, projects, and technologies while delivering value and impact
• Ability to partner and work closely with internal teams, including developers, engineers, architects, security, and product teams.
• Demonstrated experience prioritizing work
• Ability to solve complex business problems to maximize value while balancing technical constraints
• Ability to draft documentation and visualizations that clarify technical concepts to non-technical audiences and vice-versa
• Bachelor's degree or equivalent in relevant work experience

Qualities that are important to us:

• Problem-solver with a passion and willingness to learn and dive-deep into technical details
• Possess a growth mindset with ability to identify additional skills, knowledge, and/or expertise required and the drive to develop themselves where needed

Additionally, we'd love it if you have:

• Familiarity with Envoy API Gateways
• Working with on-premise technology stacks
• Experience working with microservice architectures
• Experience with open-source technology
• Experience managing or developing a GraphQL data platform for web and native app feature teams
• Experience interacting with free and open-source software projects and communities
• Experience editing Wikipedia or contributing to other wiki projects