Senior Communications Officer at ICT Authority

Job Specification

• An officer at this level will be responsible for a wide range of communication activities which entail:
• Producing publications and all content (audio visual, graphic) services to the ICT Authority;
• Preparing and organizing forums, platforms where the ICT Authority policies, programmes and projects are propagated and promoted;
• Preparing, disseminating, analyzing and monitoring content for use in the media, on the
• Authority’s digital platforms and making appropriate recommendations pertaining to media issues;
• Undertaking activities that enhance the Authority’s corporate image, protocol and customer care
• Designing and editing documents, preparing presentations and liaising with departments to curate content;
• Maintaining an online information library and repository for use by the ICT Authority;
• Positioning the ICT Authority brand to ensure visibility;
• Assisting in editing and production of the ICT Authority’s journal, newsletter and other key publications and key IEC materials;
• Developing a publicity and public awareness framework that will enable the ICT
• Authority to engage with the citizens/stakeholders and inform them about its mandate for purposes of public awareness;
• Assisting in ensuring that the ICT Authority has in place internal customer satisfaction measurement mechanisms;
• Editing the ICTA publications/documents for quality control and editorial;
• Monitoring image related issues such as public perceptions to pick any negative issues touching on the ICT Authority; 324 Coordinating lobby/advocacy forums;
• Undertaking activities that enhance stakeholder relationships;
• Assisting in generating communication related documents, e.g polices, strategies and communication plan; and Coordinating CSR activities; and
• Handling customer complaints, enquiries, concerns and queries.

Personal Specifications

an officer must have:

• At least three(3) years relevant work experience in Public or Private Sector;
• Bachelors degree in any of the following fields: - Communication, Public Relations, Corporate Communication, Journalism, Mass Communications or any other equivalent qualification from a recognized institution;
• Certificate in Supervisory Skill Course lasting not less than two (2) weeks from a recognized institution for diploma holders;
• Meets the provision of Chapter Six of the Constitution;
• Excellent interpersonal and communication skills;
• Certificate in computer application skills;
• Demonstrated a clear understanding of the mandate of the ICT Authority and the role of Public Communications in achievement of the same. C) Competencies and skills
• Ability to write, edit and produce a variety of communications materials for release to media and other stakeholders
• Operating knowledge of multi-media communication equipment including cameras, sound systems, visual projectors
• Excellent communication and interpersonal skills
• Excellent planning and organisational skills
• Attention to detail

How to apply

The following documents will be required during application

• Application Letter
• Copy of Academic Certificates
• Copy of Professional Certificates
• Copy of Curriculum Vitae
• Copy of National ID

A detailed analysis of the vacancies can be obtained from www.icta.go.ke

Application is strictly online on, use the link below:
Deadline for application is 14th June 2022