Senior Community Health Program Manager at Living Goods

Purpose of role

To lead and provide direct supervision and support to field-based branch teams and oversee all operations in the county.

Key Responsibilities

Team Leadership:

• Lead and build a high performing team of LG supervisor Coaches and peer Coaches.
• Lead and inspire teams to deliver desired results
• Coach and mentor team to develop in both career as well as leadership journeys
• Hold teams and individuals accountable for their results, their use of resources, their expense reports, and requisitions.
• Foster a high performance, psychologically safe culture where teams’ members are engaged and feel strong sense of belonging

Program outcome

• Work hand in hand with the County Health Management team (Focal person, Directors etc) to drive understanding, adoption and institutionalization of LG Performance management approach
• Supervise and Coach reports and institute a high-performance culture across the entire County team
• Deliver a high quality, high impact community health program at county level. 
• Develop and implement quarterly action plans based on Program reviews and ensure flow through and accountability.

Cross functional Collaboration

• Ensure timely Documentation and knowledge management
• Coordinate new initiatives to ensure success
• Be the Lead liaison with cross functional and Global teams to maximize opportunities targeted at the County (e.g. Proposal writing, experiments)

Health Systems Strengthening/ Partner Coordination/ Gov Relations

• Own and drive progress on Health System Strengthening including policy at County level
• Support resource mobilization –Gov budgeting cycles, Proposal writing, Donor visits
• Implement County specific DESC maturity roadmaps – Including Financing, Human Resources, Commodity and establish a pathway to progressive successful transition back to Government
• Support Partner coordination including establishing collaboration mechanisms for synergy and efficiencies
• Represent the organization at relevant county forums and meetings
• Have a strong pulse of all activities in the County, understand implications and proactively own and escalate for decision and support

Academic & Professional Qualifications:

• Bachelor’s degree in business management, Public Health or a related field.
• Post graduate training in health or project management is an added advantage
• Project Management certification.

Work Experience:

• Minimum of Seven (7) years’ relevant experience in a similar organization with two (2) at supervisory level.
• Experience in working with Bi or multilateral project
• Broad understanding on use of digital including opportunities and implication

Competencies/Attributes:

• Demonstrates the ability to guide, mentor, and inspire a team, ensuring effective collaboration and productivity. Oversees team performance, provides clear direction, and fosters a positive work environment.
• Skilled in identifying, addressing, and resolving conflicts within the team or with external parties. Employs mediation techniques to facilitate healthy discussions and find mutually agreeable solutions, maintaining a harmonious work atmosphere.
• Proficient in building and maintaining relationships with key stakeholders. Coordinates with diverse groups to align project goals, gather requirements, and ensure stakeholder satisfaction throughout the project lifecycle.
• Exhibits strong verbal and written communication skills. Storytelling. Clearly conveys information, listens actively, and ensures all team members and stakeholders are well-informed and engaged.
• The ability to understand and navigate the interconnected environment in which the program operates, including internal and external factors that influence program success.
• The ability to take full responsibility for the program from initiation to completion, ensuring seamless coordination of all activities and resources.
• Solutions orientation
• Proactive and creative in developing solutions