Senior Director, Franchise Operations, Eastern Cluster, ECAF at The Coca-Cola Company

Position Overview:

Lead the Franchise or Region team and provide commercial expertise to drive the business plan successfully working with our bottling partners.  Co-ordinate all Marketing, Commercial and Franchise activities across a geographic location to achieve volume and share objectives through supporting the execution of the Bottler Business Plan (BBP).  Leverage functional support and expertise to address opportunities or issues quickly – Marketing, Commercial, Legal, PAC, Technical, Finance or HR.

RESPONSIBILITIES:

• Strategy and Business Performance:
  • Develop and implement 3 year BP and annual BP for assigned geography aligning bottler around key investment commitments
  • Approve and ensure execution of annual BBP(s) – manage opportunities and issues arising with Bottler Leadership Team
  • Approve and ensure execution of annual Customer Business Plans
• Finance
  • Manage P&L for the Region ensuring delivery of the Profit, Volume and Share numbers
  • Ensure adherence to Local Chart of Authority, financial governance standards and management of Opex locally
  • Effectively adjust and correct during the annual cycle to ensure delivery of profit numbers
• Market Execution and Commercial Excellence:
  • Identify commercial and market development improvement initiatives to drive incremental volume, profit or share
  • Ensure the Region or territory OBPPC is optimized leveraging Conjoint analysis and the BU experts
  • Drive the RED agenda with the bottling partner(s)ensuring it is embedded into organizational culture
  • Actively pursue opportunities to improve our Route to Market, leveraging best practices
  • Ensure application of consumer programs designed to enhance consumer brand equity
  • Drive horizontal expansion through outlet creation incentive programmes
• Manage Capacity to Produce and Distribute
  • Lead the conversations with our bottling partners to agree investment levels to meet demand
  • Plan three years ahead for investment in Capacity, Glass and Coolers
  • Lead the Quality agenda at the [plants ensuring we meet our Package and Product quality metrics
  • Monitor capacity performance to anticipate opportunities or challenges in the Supply Chain
• Franchise Leadership
  • Build value based and strategic “win-win” relationships with System partners at Bottler leadership team and regional levels
  • Lead strategic System capability planning to ensure we have the Processes, Organisation, Technology, Culture and People to deliver three year commitments
• People Leadership
  • Motivate and lead the Region Team and any dotted line functional support to deliver the Long Range and Annual Business Plan
  • Build System and team capability to ensure our team continues to lead the market and build the careers of our Associates
  • Effectively manage all people processes to a high quality, on time and on budget – training, performance management, organizational changes etc
• External Stakeholders and Sustainability
  • Represent the Company to all external stakeholders and all KO events
  • Manage the profile and reputation of the company and lobby Governments with the support of PAC
  • Lead the Workplace Rights and Human Rights agenda with bottling partner(s).
• Assist fully in the execution of community programs designed to enhance KO reputation within the community.

Required Experience

• Minimum 10-12 years’ experience with a FMCG Company with at least 5 years in Operations. Functional experience would be an advantage. Bottler experiences an added advantage.
• Business degree qualification minimum, MBA preferable