Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jul 7, 2023
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights.
    Read more about this company

     

    Senior Executive ,RMS Sales

    Job Purpose

    The Client Service Senior Executive is responsible for providing a full service management of key client accounts, through provision of marketing research information, analysis and reports. The role is charged with mentorship of junior members of the team, smooth execution of the full project cycle and achievement of revenue targets

    Job Responsibilities

    CLIENT SERVICING

    • Planning research assignments with an intention to understand client needs
    • Updating clients on project progress in a timely manner
    • Keeping abreast with industry trends in order to obtain an in-depth understanding of the
    • clients business and become a trusted business advisor to the client
    • Preparing insightful presentations, developing reports and making value adding
    • recommendations for clients;
    • Acknowledging receipt of client inquiries and advising on resolution timelines within 24 hours;

    OPERATIONAL / TECHNICAL

    • Transforming retail data into useful information through analysis and interpretation of results;
    • Liaising and coordinating with research executives/trainees working on the client account;
    • Completing all Billing requirements and sending through to finance department for processing;
    • Assist in the smooth collection of debt from clients and providing timely communication to the Finance department on any contract/ job changes;
    • Finalizing the Contract/Contract renewal with the client in liaison with the Associate Director or Client Business Partner;

    BUSINESS DEVELOPMENT

    • Building a strong relationship with clients through continuous engagement and interaction
    • Developing compelling and persuasive proposals with a clear value proposition for clients
    • Generating Revenue growth by identifying opportunities with existing and potential clients

    PEOPLE MANAGEMENT

    • Coaching, mentoring and training of executives

    Scope

    • Budget Responsibility: Minimal
    • Key interface relationships (internal and external): Client service teams / Data Acquisition
    • teams, Measurement Science
    • Number of employees managed: None
    • Number of employees indirectly managed: None
    • Number of third party employees (contractors/outsourced) managed: None
    • The role is global/regional/ local: East Africa region

    Role Requirements

    Essential Requirements

    • Bachelor’s degree in Statistics, Marketing, Economics or a business related field
    • At least 3 (three) years’ experience in Market Research
    • Excellent knowledge of and practical experience working with MS Excel and MS Powerpoint
    • Excellent oral and written communication skills
    • Ability to work under pressure and meet tight deadlines
    • Excellent organizational and time management skills
    • Strong analytical mind with a high numerical aptitude
    • Sound knowledge and experience in Research Measurement Services methods and
    • techniques
    • Knowledge of industry trends and current affairs

    Preferred Requirements(Added Advantage)

    • Masters degree
    • Experience in pitching and delivering high level presentations to Boards of Directors and
    • Senior Management teams

    Method of Application

    Interested and qualified? Go to NielsenIQ on jobs.smartrecruiters.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at NielsenIQ Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail