Senior Kitchen Operations Associate at Ando

What You'll Do

• As a Senior Kitchen Operations Associate, you'll take a lead role in running day-to-day kitchen operations — supervising a team, managing kitchen operations and acting as a key link between kitchen staff, chefs, and the wider operations team.

Key Responsibilities

• Lead and supervise kitchen production staff to ensure smooth, efficient service across shifts.
• Oversee food preparation to ensure full compliance with recipes, portioning, and quality standards.
• Own production scheduling to ensure menu items are prepared accurately and on time.
• Enforce food safety, hygiene, and sanitation standards across the kitchen at all times.
• Manage stock activities including inventory counts, FIFO rotation, and ingredient replenishment.
• Track and report wastage, variances, and losses, and drive initiatives to reduce them.
• Ensure production records, temperature logs, cleaning schedules, and checklists are accurately maintained.
• Maintain kitchen organization, cleanliness, and operational readiness throughout shifts.
• Coordinate with the procurement and operations teams to ensure an uninterrupted supply of ingredients.
• Identify inefficiencies and lead process improvements to boost productivity and consistency.
• Train, onboard, and mentor kitchen team members on SOPs and best practices.
• Represent the kitchen in operational meetings, reporting on performance, challenges, and needs.

This role suits someone who has already led a kitchen team, thrives under pressure, and takes ownership of results, not just tasks.

What We're Looking For

• 3–4 years of experience in kitchen or food production operations.
• Must have worked in a busy cloud kitchen or restaurant environment.
• Experience at Java House, Artcaffe, or similar high-volume brands is a strong advantage.
• Proven leadership experience — must have led or supervised a team.
• Strong knowledge of kitchen operations, food safety, and quality standards.
• Good communication skills, both verbal and written.
• Strong attention to detail and ability to maintain standards under pressure.
• Ability to work flexible shifts, including weekends and public holidays.
• A proactive mindset with strong ownership and accountability.

Nice to Have

• HACCP, Food Handler's Certificate, ISO 22000, or related food safety certification.
• Familiarity with inventory management systems and production planning tools.
• Experience tracking kitchen KPIs, including food cost, waste, yield, and productivity.

What You'll Get

• Competitive salary and benefits package.
• Opportunity to grow within one of the region's fastest-growing food companies.
• Leadership exposure across large-scale food production and kitchen operations.
• Training and mentorship from experienced culinary and operations leaders.
• A collaborative, supportive, high-performance work environment.
• Clear opportunities for growth as Ando continues to scale