Senior Manager, Remedial & Recoveries – Write Offs at National Bank of Kenya

Position Summary and Key Responsibilities

Position Scope:

This position is Responsible for the management of the Bank’s Non-Performing Credits, formulate/identify, review and implement policies, strategies/action plans to recover/restructure or restore to performance non-performing loans and provide advice to avoid such situations arising in future.

Key Responsibilities

• Overall management of write off debts.
• Provide visible leadership to the write offs recovery team
• To continuously monitor the key recovery outcomes and adopt creative recovery strategies in line with the business needs.
• Ensure that the external debt collectors – EDCs meet targets for the outsourced portfolio while keeping them focused on meeting the agreed service standards in the recovery of debt.
• Timely submission of NPL returns to the Board and CBK.
• Reduce non performing credit through aggressive recoveries and viable restructuring
• Participation in partnership engagement meetings/forums.
• To optimize recovery costs.

Position requirements

Qualifications, Experience, Skills & Personal Attributes:

• Bachelor’s degree in Finance, Accounting, Business, Statistics, Mathematics, Economics, Computer Science or related fields from a recognized institution.
• Certified Public Accountant (CPA- K) or its equivalent
• 7 years’ experience in Banking 5 of which should be handling Corporate recoveries at management level in a financial institution.
• Risk Management.
• Strong knowledge of business entity legal structures and risk rating
• Good understanding of financial statements and ratios, credit reports, personal financial statements
• Excellent report writing and presentation skills
• Knowledge of national bank lending policy and CBK prudential guidelines
• Decision making –ability to make operational and routine decisions in a timely and effective manner and to be accountable for decision making within departmental and role allocation -Ability to mentor and coach staff to goal definition and achievement
• Performance Management and team building
• Professionalism – maintains a professional approach based on ethics and NBK values
• Integrity and honesty and ethics- ensures ethical practices and integrity and ensures NBK is not put at reputational risk
• Excellent interpersonal, communication and negotiation Skills
• Resilience – is able to withstand strategic and operational challenges and maintain momentum.
• Emotional Intelligence-manages emotions in a mature and composed manner as expected.