Senior Occupational Health Specialist (Strategy and Operations) at World Bank Group

The role is accountable to the Manager Strategy and Operations for developing, implementing and executing standard operational procedures (SOPs) for all HSD official travel and mission related activities, including the creation of an operational taxonomy, organization, reporting, coordination and collaboration with other internal and external partners using HSD Information technology tools and instruments.   Additional responsibilities may be assigned in accordance with the individual’s education, training, and experience.

Scope and Complexity  

Acts within the HSD Strategy and Operations Domain in the day-to-day performance of the position's functions including;

• Implementing the WBG overarching directives, procedures, and guidelines for WBG and HSD, 
• Lead and collaborate on establishing the accountability structure and framework for HSD Official and Operational Travel (mission) Management System
• Assisting in the design and implementation of a global communications program across WBG related to the objectives assigned to HSD integrated Health and Safety Mission Travel. 
• Define and structure the objectives related to HSD missions to Country Office and HQ based WBG locations.  
• Preparation, design and implement approved Strategy and Operations work programs to improve effectiveness and results associated with HSD onsite assessments
• Consults with the HSD managers, leads and key stakeholders on matters pertaining to recommendations that could have an important administrative, policy, and/or public health impact on HSD mission related activities
• Coordinating global S&O initiatives, assessments, and programs across the WBG
• Providing technical briefings and content of HSD Strategy and Operations function to  WBG committees and senior management on progress and achievements of assessments,   policy recommendations, progress and accountability
• Providing key technical assistance to WBG Emergency and Country Office Crisis Management Teams on assessment, emergency preparedness and response
• Coordinating and interacting with United Nations (UN) System and academic organizations on integrated OHS programmatic elements 
• Making decisions, on potentially complex issues with updates to supervisor
• Adhere to and implement the confidentiality standards set forth in the policies of the World Bank Group and IMF when appropriate.

Duties and Accountabilities

The incumbent is part of the Strategy and Operations team accountable for the coordination, structure and strategy for the delivery of integrated health and safety service by HSDs functional domains.  

This includes but is not limited to the following;

• Increase frequency and scope of Health Risk Assessment (HRA) missions to key WBG/IMF Country Office and HQ/satellite locations. This encompasses the development of a structured, reliable, efficient, and repeatable assessment mechanism based on the solid knowledge of the capabilities and scope of reliable and appropriate services that may be available locally, 
• Clarify procedures for establishing access agreements with local facilities. These include a review of membership, insurance and or mechanisms associated with access to care.  These facilities could be UN clinics or private/government-operated facilities and have a wide and potentially confusing range of service models and access agreements which require implementation and coordination at local level,
• Review and update the definition of and eligibility for WBG mechanisms for out of country are care, 
• Support and assist the S&O domain in the development and roll out of HSD multidisciplinary hubs in WBG regional locations,  
• Work with internal and external stakeholders to enhance awareness and information resources regarding available services from HSD,
• Work with internal and external stakeholders to review and enhance medical clearance procedures for deployments and travel to locations with sub-optimal healthcare infrastructure,
• Work with internal and external stakeholders to review and enhance immediate first aid and medical emergency response in WBG office locations, 
• Collaborate with Manager S&O on HSD wide areas of focus, including, insurance, procurement, data protection, privacy and coordination between HSD domains. 

Document and Data Management

• Assist in the design and contribute to an overarching S&O data management system inclusive of reporting, workflow processes and dashboard management,
• Lead HSD Domains in the utilization of the HSD Fusion Mission Management System,   

Record and record management

• Enhance and review the current design and structure of the HSD Fusion Mission Management System as the primary repository for HSD official/mission related activities including as required user noncompliance actions and follow-up where applicable,

Operational Control

• Work to benchmarked strategic and operational risks in compliance with recognized authorities and standards within and external to WBG (WBG OHS Committee, WBG Operational Risk Committee, WBG Enterprise Risk Committee, WBG Fragility-Conflict- Violence Strategy, WBG Global Strategic Corporate Initiatives (SCI)),

Audit and continuous improvement

• Assist in the design and establishment of behavior-based systems to enhance audit and continuous improvement for risk and issue reduction in the functioning of HSDs Strategy and Operations domain, 

Monitors and evaluates the S&O program in coordination with HSD domains using data analysis to  identify action items.

Selection Criteria

• Medical degree with an advanced degree in an additional specialty preferred such as Occupational Medicine, Internal Medicine, Emergency Care, Primary Care, Public Health, Epidemiology, Health and Safety Policy and Administration
• A physician with at least 10 years of post-graduate experience in delivery of service to remote and or resource sparse locations
• Professional training or work experience in multiple countries or in a multidisciplinary setting. Overseas work experience is a plus as well as. Past experience working with the United Nations, NGOs or with international clients would be an advantage
• International experience and cultural understanding, as well as previous work with international populations to understand global variations in health and safety environments and health approaches
• Analytical understanding of OH&S management and track record of proactive involvement to promote safety and health in a global environment 
• Knowledge of data analysis, biostatistics and epidemiology would be an advantage
• Thorough knowledge and use of computer office technology such as Word, Excel, PowerPoint, Access and other major OHS/EHS Software management systems
• Proven skills in organizing, prioritizing, scheduling, planning and coordinating work
• Demonstrated oral, written communication skills (ability to convey ideas simply and in an engaging style) 
• Demonstrated ability to build strong relationships with team members and partners in global locations and leveraging support of Country Management Teams to support health goals of field-based staff 
• Proficiency in English is a must. Fluency/proficiency in a second language (oral and written) would be an advantage (French/Portuguese/Spanish)
• Excellent communication and organizational skills
• Ability to undertake mission related international travel including the willingness to travel to countries in Fragile and Conflict-affected situations

Competencies:

• Technology and systems knowledge - Exhibits excellent knowledge of Microsoft Office applications and proficiency of technology or/and systems relevant to functional area. Able to coach less experienced staff on relevant technology and systems.
• Project and task management - Able to undertake diverse and complex assignments with minimal supervision and resolve competing demands. Demonstrates good organizational skills, can plan and prioritize own work and work of internal clients 
• Institutional policies, processes, and procedures - Demonstrates relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative procedures, and people. Able to practically apply and guide others in policy application.
• Client Orientation - Able to interact with clients with discretion and diplomacy. Demonstrates ability to resolve complex client related issues. Displays understanding of relevant internal and external factors and their impact to the client.
• Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so. 
• Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view.
• Knowledge, Learning and Communication - Able to communicate in a constructive and professional manner. Can assist in the preparation of written materials in accordance with WB administrative guidelines and best practices. Able to contribute to unit's knowledge sharing
• Business Judgment and Analytical Decision Making - Able to effectively and independently provide general research support. Demonstrates ability to assess situation, and make sound judgment on action needed