Senior Office Administrator at The Central Rift Valley Water Works Development Agency

Job Purpose 

• The office administrators are responsible for the efficient management of office functions in the Agency. An officer at this level will work under the guidance of a senior manager. 

Job Specifications 
Duties and responsibilities at this level entail:  

• Taking oral dictation; Using e-office to research and process data; Attending to visitors/clients; Handling telephone calls; 
• Handling customer inquiries and complaints; coordinating schedules of meetings and appointments; 
• Coordinating travel arrangements; 
• Ensuring security of office records, equipment and documents including classified materials; 
• Ensuring security, integrity and confidentiality of information; 
• Maintaining an up to date filing system in the office; 
• Preparing responses to routine correspondence; 
• Overseeing office protocol and etiquette 
• Managing office protocol and etiquette; and 
• Guiding and supervising other office administrative services personnel; 

Maintaining office diary, appointments and travel itineraries; 

• Coordinating schedules of meetings;  
• Monitoring procedures for record keeping of correspondence and file movements 
• Supervising office cleanliness and; 
• Establishing and monitoring procedures for record keeping of correspondence and file movement 

Person specification  
For appointment to this grade, an officer must have:  

• Cumulative service period of six (6) years relevant work experience three (3) of which should have been in the grade of Office Administrator I or in a comparable position in the Public Service or Private Sector.  
• Bachelor’s Degree in Secretarial Studies from a recognized institutions; OR Bachelor of business and Office Management from a recognized Institution plus a 
• Diploma in Secretarial Studies from a recognized institution; OR Bachelor’s Degree in Social studies from a recognized institution plus s Diploma in 
• Secretarial Studies from a recognized institution; 
• Membership to a relevant professional body  
• Management Course from a recognized Institution  
• Proficiency in computer applications.