Senior Product Engineer - Decanters at Alfa Laval

About The Job

• Service within Business Unit Separation Technologies, Food & Pharma Division is a high priority area, with a clear growth strategy and strong focus on proactive service.
• To support this journey, we are strengthening our central team with a dedicated specialist who will help optimize the performance of our decanter centrifuges in the field and ensure excellent customer experience.
• Within Service, we continuously develop new products and services while improving existing offerings.
• We are committed to proactively delivering customer value and ensuring reliable, sustainable performance.

Key responsibilities:

• Support and execute FAT and commission new installations.
• Expert troubleshooting on Decanter installations.
• Training of sales company field service engineers and customers.
• Strong skills in Electrical, mechanical, knowing control systems and decanter tuning process knowledge.
• Be part of development and execution of new services for business unit separation technologies service department.
• Install & commission control system upgrades and condition monitoring systems.
• Technical support for Decanter (Remote support, helpdesk, claim investigations etc.)

This position can be based anywhere in the world, with an expected international travel commitment of up to 70% When not traveling, you can work from home.

What You Know

• Several years of experience with Alfa Laval decanter systems in industrial applications is required
• Knowledge of high-speed separators is an advantage, but not a requirement
• Strong technical skills within mechanical and electrical disciplines, with the ability to work with control systems
• Hands-on mindset with a strong willingness to learn and develop continuously
• Fluent in English, both written and spoken
• Willingness to travel worldwide

About You

• You are a strong team player who can also work independently, with a clear service mindset and strong customer focus.
• You communicate effectively and build relationships easily across a global organization 
• You are flexible and open to new challenges, with the confidence to navigate the unknown.
• You learn quickly, even in situations with limited support, and take ownership from start to finish with a strong drive to deliver high-quality, lasting solutions.
• You are motivated by supporting customers when it matters and understand the importance of responsiveness and reliability in a global service environment.

What’s in it for you

• You will be part of a central function in a large international organization, playing a key role in supporting teams and operations across the globe.
• This is a leading position within hands-on technical fieldwork, offering the opportunity to work on complex challenges and perform high-level troubleshooting on advanced decanter systems.
• The role provides a strong combination of office-based and field work, giving you both variety and impact, while positioning you at the highest level of technical expertise within this area.