Senior Product Manager- Payments (Equity Biller) at Equity Bank Kenya

Reporting to the Group Director Payments, the ideal candidate’s key duties and responsibilities will include:

 Payments Growth involves identifying Strategic business projects and initiatives to drive overall business growth.

The Senior Product Manager- Payments will innovate, develop, manage, execute projects/initiatives that will drive overall growth of Biller Payments (PWE) in Equity.

They will aim to transform overall biller management by delivering the Equity Bill Manager and driving business intitatives to ensure optimum business performance, relevant biller solutions and overall growth of biller numbers. They will be responsible for identifying potential Biller solutions, market reasearch, generating product requirements and specifications, pricing and go to market strategy for Equity Biller products.

Main Duties and Responsibilities

• Deliver and manage the Equity Bill Manager platform
• Determine, identify, document and roadmap biller customers needs
• Drive biller projects/initiatives roadmap in collaboration with all stakeholders to drive business strategy and growth. 
• Articulate market requirements, trends and opportunities for biller products and services
• Create user cases and detailed product roadmap documents to articulate desired features and functionalities to developers and designers
• Work with payment and business teams to drive innovative solutions and collaborations to drive growth.
• Bring new biller products to market and enhancing existing propositions through driving end to product management.
• Provide thought leadership throughout various stages of the solution lifecycle – planning, design, specification, implementation, and launch
• Manage teams in delivery of biller products and services
• Develop pricing strategies for biller products and services
• Drive operational efficiency by documenting and refreshing biller policy and procedures in conjunction with cross functional teams.
• Leveraging on payments and driving innovation to expand existing customer offering, grow customer engagement and position the business for emerging payments of the future. 
• Collaborate with all channel and product owners and relevant teams to drive harmonization and collaboration on new biller propositions and overall business strategy. 
• Performance monitoring and timely reporting of initiative execution and financial performance at Country level – Monitor product impact.
• Drive Growth Strategies to ensure sustained growth of the biller business including GTM plans.
• Assesses market competition by comparing the company’s product to competitors’ products within payments and financial services industry
• Use information and customer feedback for product/services refinement/improvement

Qualifications

• Good understanding of identifying needs to various customer segments, to significantly improve customer engagements, to drive revenue growth.
• Good understanding of payment products and regulations
• Good understanding of Digital Product Development Cycle
• Related experience in digital payments product conceptualization, solution design/architecture and development, preferably in financial services – Telco or Bank
• In-depth knowledge of the payments business coupled with the ability to translate customers’ needs into scalable product designs
• Ability to identify and drive forward new opportunity into a business or product.
• Expertise in applying product development concepts and practices across the product development life cycl
• Excellent interpersonal skills: Relationship management