Design flexible tour packages, excursions, safaris, and other related services in regard to tours to meet the needs of different clients
Create and sell innovative inbound and outbound tour packages to meet market demand
Maintain and organize airline contracts, keeping them up to date
Research and constantly source for interesting product packages to meet consumer demands
Check and process ticket re-issue and fare calculations
Ensuring airlines fares are loaded correctly and liaising with airlines to rectify
Respond to inquiries regarding hotels & safaris within 24hrs
Prepare itineraries to the various destinations of interest
Keep clients up to date with changes in the travel industry
Ensure payment for each tour booking is received in advance or proper authorization is received from a corporate prior to credit sale
Create contact with hotels, car hire, sightseeing attractions, and other service providers for the best competitive contract rates
Making follow-ups on tour quotations
Ensuring that tours quotations are competitive as well as terms & conditions
Arranging to see vehicles (and if possible be accompanied by customer reps) before the start of service to ensure quality and minimize customer complains
Key Qualifications.
Bachelor’s degree in Hospitality, Travel, Tourism, Business or a relevant field
Must have at least 4 years’ experience as a tour consultant
Experience in liaising with international travel agents/partners
Excellent planning and organizational skills
Self-motivated, Confident, and outgoing personality
Ability to multi-task and get things done to completion
A Team player with good interpersonal and communication skills
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