Senior Travel Consultant at Bella Safaris Kenya

About the job

Principal Accountabilities (85%)

• Prepare and translate itineraries to clients for the various destinations of interest and make sure that all travel arrangements run according to the program.
• Negotiate with our partners for better rates, commissions, and reduce tour costs.
• Cultivate a Good working relationship with Hotels, excursion coaches, Airlines and super agents.
• Exploring and identifying new business opportunities, travel destination, Partnerships.
• Researching, developing and creating timely interesting tour packages and itineraries, to clients to meet market demand.
• You may be required to accompany travel groups if need be.
• Create and sell innovative tour packages to meet market demand.
• Prepare itineraries to the various destinations of interest.
• Any other duty as may be assigned from time to time.
• Assists in developing marketing strategies to promote the company and boost company sales
• Contribute to writing dispatching email marketing campaigns and promote social media engagement and brand awareness campaigns
• Handling enquiries for inbound and out bound travel
• Research destination and travel prices, customs, weather conditions, reviews etc.
• Research and study clients’ specifications and wishes
• Suggest suitable travel options that best suite clients' needs
• Book tickets, reserve accommodation, organize rental transportation
• Inform clients and provide useful travel material such as guides, maps and event programs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Making follow ups on clients who have been served before and the potential ones

Market Intelligence (5%)

• Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments.
• Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influences
• Manage knowledge capital by collecting, categorizing, storing, protecting and distributing the results of market research.

Operations & Compliance (5%)

• Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and tourism  industry that may have an impact on the Business Advantage

Risk & Control (5%)

• Ensure that all activities and duties are carried out in compliance with all regulatory requirements.Principal Accountabilities (85%)
• Prepare and translate itineraries to clients for the various destinations of interest and make sure that all travel arrangements run according to the program.
• Negotiate with our partners for better rates, commissions, and reduce tour costs.
• Cultivate a Good working relationship with Hotels, excursion coaches, Airlines and super agents.
• Exploring and identifying new business opportunities, travel destination, Partnerships.
• Researching, developing and creating timely interesting tour packages and itineraries, to clients to meet market demand.
• You may be required to accompany travel groups if need be.
• Create and sell innovative tour packages to meet market demand.
• Prepare itineraries to the various destinations of interest.
• Any other duty as may be assigned from time to time.
• Assists in developing marketing strategies to promote the company and boost company sales
• Contribute to writing dispatching email marketing campaigns and promote social media engagement and brand awareness campaigns
• Handling enquiries for inbound and out bound travel
• Research destination and travel prices, customs, weather conditions, reviews etc.
• Research and study clients’ specifications and wishes
• Suggest suitable travel options that best suite clients' needs
• Book tickets, reserve accommodation, organize rental transportation
• Inform clients and provide useful travel material such as guides, maps and event programs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Making follow ups on clients who have been served before and the potential ones

Market Intelligence (5%)

• Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments.
• Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influences
• Manage knowledge capital by collecting, categorizing, storing, protecting and distributing the results of market research.

Operations & Compliance (5%)

• Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and tourism  industry that may have an impact on the Business Advantage

Risk & Control (5%)

·        Ensure that all activities and duties are carried out in compliance with all regulatory requirements.