Senior Underwriter Financial Lines at American International Group, Inc. (AIG)

Responsibilities

Underwriting

• Respond to underwriting queries on Key account issues.
• Prepare policy wordings for new products and product enhancements
• Receive and execute new and renewal instructions.
• Issue quotations and invoices as may be requested by the producer.
• Engage producers on renewal retention of Key accounts.
• Oversee producer training in collaboration with the Distribution Team.
• Make decisions on policy wordings and endorsements, (subject to authority)
• Make decisions for corrective action on accounts with poor claim ratios
• Ensure adherence with all underwriting guidelines and referrals

Business Development and Retention

• Seek new business opportunities and assist in the pursuant of new partnerships.
• Assist to drive Digital and Direct marketing sales strategies
• Quote on new business and renew existing accounts
• Participate in cross-sell and up-sell initiatives with other profit centre

Portfolio Management and Reporting

• Prepare various management reports as may be requested from time to time
• Manage allocated portfolio accounts in profitable and sustainable growth, constantly assessing overall performance of the portfolio and make recommendations for adjustments to the Profit Centre Manager as needed.
• Assist in portfolio analysis
• Provide input for budgets and forecasting

Business Operations

• Adhere to internal SLA’s to ensure operational efficiency and achievement of agreed customer service standards
• Respond to enquiries from brokers, clients, branch office, outsourcing partners and support staff

Audit and Compliance

• Ensure adherence to audit requirements
• Ensure adherence to regulatory and compliance requirements

What we’re looking for:

Qualifications

• Tertiary qualification/degree in a Business discipline
• Insurance Technical qualifications CII/ACII.
• Proficiency in IT applications widely used for business

Experience & Knowledge: -

• Over 5 years’ experience in Underwriting (preferably Financial Lines)
• Over 5 years' working experience in a General Insurance Company
• Business Development working experience is an advantage

Skills & Competencies

• Excellent technical underwriting knowledge
• In depth knowledge of the current business and marketing trends
• Confidence to prepare and present tailored presentations to a varied set of audience
• Strong client management skills and ability to keep promises
• Confident negotiator and ability to “close the deal”
• Team player