Service Delivery Cordinator at Baker Hughes

Job Description

• Protect the health and safety of our personnel and the environment. Conduct all activities in line with our non-negotiables, applicable processes and cultural pillars, ensuring the assigned contracts/quotes are fully understood and capitalized upon, Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries .
• Responsible for scheduling and dispatching of resources in line with job requirements.
• Primary contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success for Baker Hughes.
• Be familiar with the assigned client’s process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives (examples clients asking for Baker Hughes to operate outside of product specifications, client asking Baker Hughes to execute work in way that is not aligned with the Baker Hughes SOP…) .
• Prompt escalation of issues that can impact service delivery, Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash, Project coordination.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times you work in the day