Service Sales Manager at Buhler Group

This is where you'll excel

• Prepare action plans and schedules to increase business activities in the assigned territory.
• Identify sales prospects and contact these and other accounts as assigned.
• Align and complement market activities together with existing Area Sales/Service Manager in the assigned territory.
• Identify, handle, and resolve customer complaints/concerns.
• Communicate new product and service opportunities and special developments gathered through field activity to the Supervisor.
• Follow up on new leads and referrals resulting from field activity.
• Ensure that client data in customer relationship management(CRM) system is up to date.
• Prepare presentations and proposals.
• Prepare quotation and generates sales leads for service and project business.
• Work in cross-functional service teams to meet set KPIs, ensuring operational excellence in planning, scheduling, and delivery.
• Champion a customer-first, value-driven approach, building long-term relationships and managing key stakeholders across sales, operations, and finance.
• Drive performance through data (forecasting, pipeline, margins, service quality) with clear accountability and transparent communication.
• Grow into the role by building team capability over time-support coaching, mentoring, and succession planning-while demonstrating resilience, agility, and sound conflict resolution as responsibilities expand.

These are the skills you'll need

• Bachelor's degree in Engineering or other related technical field
• Minimum 5 years of working experience in the similar industry.
• Fluent communication skill in English language.
• Ability to conduct sales conversations and contract negotiations.
• Entrepreneurial drive and ownership mentality.
• Strong data literacy (pricing, margins, lifecycle economics).