Service Salesperson at Scania East Africa

Job Summary:

The main responsibility of the Service Salesperson is to proactively promote and sell Scania parts and services, meeting commercial and financial targets and thereby contributing to the profitable growth of Scania. The Service Salesperson focuses on our customers to understand and transform their needs in to value adding solutions as well as upholding a positive brand image of the company.

Essential Duties and Job Responsibilities:

To perform this role successfully, you must be able to perform each essential duty satisfactorily, following defined and updated standards and guidelines. These duties include, but are not limited to:

1. Prospecting - Contribute to identify potential customers and create sales opportunities where Scania can deliver value to the customer and be profitable.
2. Contacting - Develop and increase the customer base by analyzing contacts or prospects, understand their needs, plan and conduct meetings, build relationships and argue for Scania´s value proposition.
3. Quoting - Create offer by verifying prospects’ needs, translating them into tailored solutions, negotiating the deal and follow-up.
4. Value Selling - Ability to apply the method to identify the right solution for the individual customer as well as explain and argue for the value of an offer.

Encompass Core Values:

Scania’s six Core Values apply to all positions:

• Customer first
• Respect for the individual
• Elimination of waste
• Determination
• Team spirit
• Integrity

Leadership Principles:

Scania’s Leadership Principles, which support our common way of thinking about leadership, also applies to this role:

• Co-ordinate but work independently – take responsibility
• Work with details and understand the context
• Act now – think long term
• Build know-how through continuous learning
• Stimulate commitment through involvement
• Use deviations as a basis for improvements
• Dare to try – manage the risks

Competencies:

To perform the job successfully, you should also demonstrate the following competencies:

• Product and service knowledge
• Negotiation skills
• Value selling
• Communication
• Customer service
• Time management
• Team collaboration
• Results oriented

Desirable Qualifications and Experience:

1. Bachelor's degree in a business related course
2. Relevant work experience in sales in the automotive industry
3. Superior product and service knowledge
4. A valid driver’s license