Service Technician II at BasiGo

You might like this job if:

• You believe electric mobility is the future and want to help scale it in Africa
• You enjoy diagnosing and solving technical problems independently
• You are comfortable working on high-voltage electric vehicles in operational environments
• You want a clear growth path toward senior technical roles (L3/L4)
• You thrive in a fast-paced, hands-on service environment

Roles & Responsibilities

• Independently perform preventive maintenance and corrective repairs on electric buses
• Diagnose and rectify common EV, electrical, and mechanical faults
• Conduct fault-finding and basic diagnostics on:
  • Battery packs
  • Electric motors and inverters
  • Charging systems
  • Vehicle control systems
• Accurately interpret wiring diagrams, fault codes, and service documentation
• Use diagnostic tools and software to identify and resolve issues
• Support breakdown recovery, roadside assistance, and field service activities
• Record all work carried out, including fault findings, parts used, and corrective actions, in company systems
• Escalate complex, recurring, or safety-critical issues to senior technicians and engineering teams
• Support and guide Level 1 Service Technicians during service and repair activities
• Follow all BasiGo safety procedures, particularly High Voltage (HV) safety standards
• Maintain a clean, safe, and organised work environment
• Perform any other reasonable duties required to support service operation

Required Qualifications & Experience

• Diploma or Degree in Automotive Engineering, Electrical Engineering, Mechatronics, or a related field (or equivalent practical experience).
• Minimum of 2 years’ hands-on experience working on commercial vehicles (buses, trucks, cars, or industrial EVs).
• Strong understanding of vehicle systems. Experience with electric vehicle (EV) systems is an added advantage.
• Proven experience performing independent servicing, diagnostics, and repairs.
• Familiarity with high-voltage vehicle systems and safe working practices.

Skills & Attitude

• Self-driven, disciplined, and safety-conscious
• Willing to learn new systems and technologies
• Comfortable with physical, hands-on work in workshop and field environments
• Flexible to work shifts, weekends, or extended hours when required
• Strong sense of ownership and accountability