Service Technician at Krones LCS Center East Africa Limited

Department :Service Department
Reporting Structure :Service Manager

Overview of the Job

To provide professional technical specialist support and service in respect of all Krones equipment so that equipment availability and efficiency is optimised and improved and
losses and risks are minimised

Task and Responsibilities

1. Perform the day to day total productive maintenance to ensure that machinery are maintained in an effective, up to date accurate manner
2. Complete equipment/parts audits
3. Maintain a safe working environment
4. Conduct audits
5. Manage personal development and performance
6. Communicate/interact with the client, technicians and the office to ensure flow of projects and customer requirements
7. Fault find in a logical and professional manner
8. Attend to breakdowns telephonically and physically

Knowledge and Experience

1. Packaging line experience
2. Exposure to complex projects
3. Strong verbal and written skills
4. Strong interpersonal skills – team builder and participant

Qualifications & Skills:

1. Diploma/University Degree in Mechanical/Mechatronic Engineering
2. 3 years in engineering/bottling experience
3. Blow moulder, Labeler, or general line specialization
4. Solid and proven technical background
5. Very good negotiation and communication skills
6. Fluent in speaking English. German language is added advantage
7. Personal competencies
8. Self-motivated, independent, solution orientated, deadline driven individual with strong time management skills
9. Strong analytical ability, attention to detail and strategic thinker
10. Project a professional image, lead by example, encourage team work and compliance with work processes and procedures
11. Build mutually beneficial relationships internally and externally

Specific Job Skills

1. Highly skilled in time management
2. Solid problem solving skills and ability to focus on both strategically and tactically to achieve business goals
3. Computer Skills
   1. MS Office – word, Excel, PowerPoint, Project (pref)
4. Management Ability
   1. Perform varied work assignments and constantly prioritise work load by ensuring that deadlines and clients expectations are met or exceeded where possible
   2. Ability to work in a high volume and intense working environment
   3. Solution orientated and results driven
   4. Professional liaison with all levels of management and technical clients, both internally and externally
5. Client focused
6. Project leadership and mentoring skills to colleagues and clients
7. Other
   1. Able to travel both domestic and foreign
   2. Possess a valid passport