SKID Order Processing Officer at Medecins Sans Frontieres (MSF)

Main Purpose

Performing the day to day orders processing activities according to MSF protocols and standards in order to ensure an optimal running of the supported missions.

Accountabilities

• Being the contact person with the supported missions (receiving orders from the missions, asking for clarifications if needed, before dispatching them to warehouse or procurement, informing the missions on the situation of these orders via reporting or ad-hoc questions)
• Being responsible for the supply database (UniField) and the correct filing and archiving of the supply documentation in order to guarantee the availability and the coherence of supply data
• Processing all orders and requests and communicating regularly on their status with the initial clients: order received, approval stage, confirmation, RTS monitoring, backorder, lead times, … and reporting problems to his/her line management
• Being responsible to encode (via Portal) and follow-up international orders to European Supply Centers
• Being responsible to handle any product codification issue
• Performing delegated tasks according to his/her activity and as specified in his/her job description

Requirements

Education

• Essential: Degree /Diploma in Supply Management or Purchasing /Procurement

Experience

• Essential: Previous working experience of at least two years in relevant jobs (minimum 2 years).
• Desirable: Proven experience in MSF or other NGOs in developing countries.

Languages

• English essential & Kiswahili desirable

Knowledge

• Essential: Computer literacy (word, excel, outlook,..)
• Essential: UniField knowledge

Competencies

• Results and quality orientation, teamwork and cooperation, flexibility, respect to MSF Principles & Stress Management