Solution Architect at Ericsson

The role of Solution Architect is a senior person responsible for solution large pursuits in the application development services space for Ericsson clients. We are now looking for a Solution Architect who will be responsible for analyzing, designing, and developing innovative technical solutions for the customers.

What you will do:

• Be accountable for providing a profitable business model for Ericsson by translating customer needs, and technology opportunities into detailed technical offerings, solutions, and proposals
• Analyze customer technology, define business requirements and participate in risk analysis
• Be responsible for the execution of the proposals and project work, resource allocations, assignments, and budgets
• Engage with the CxO level to present project updates, strategic direction, risks, and recommendations for Network improvement programs
• Deliver on necessary feature implementation and recommend parameters settings to better data services
• Participate in knowledge-sharing activities
• Provide technical support in customer discussions & presentations
• Manage customer complaints and provide solutions with accurate explanation reports
• Participation in the development of the service portfolio
• Drive changes in the methods, processes, and guidelines with internal and external customers
• Participate in knowledge transfer, documentation, and information sharing
• Engage with the sales and accounts teams to drive add-on sales and new business opportunities during the entire process to contribute to increased sales volumes
• Implement, fine-tune and benchmark features implemented into the network in line with customer presentation and expectations.

You will bring:

• 7 - 12 years in an IT Telco as a Solution Architect
• University degree in Electrical/Electronic Engineering, Telecommunications, Computer Science or equivalent experience in a related subject area
• Solid customer/stakeholder management
• Competent in advanced feature trials and implementation for 2G,3G and LTE with the introduction of 5G
• Sense of urgency with quality as a key result
• A strong background in handling/effecting change
• A good command of English, both written and oral
• Good presentation skills
• Excellent communication skills
• Knowledge sharing and collaboration skills
• Experience in VOLTE and 5G will be advantageous