Staff Counsellor (Multi-Country), P3, Nairobi at UNICEF

As a Staff Counsellor at UNICEF, you have the opportunity to make a profound difference in the lives of staff and their families. Your expertise in mental health and wellbeing will be instrumental in developing and implementing programs that support the workforce, enhance team wellbeing, and promote work-life balance. In emergency settings, you will provide critical psychological support and coordinate care for staff facing acute stressors, helping them maintain resilience and continue delivering essential services. By offering these vital interventions and fostering a culture of care, you will strengthen both individual wellbeing and organizational capacity. Your contributions will not only improve the health and satisfaction of staff but also increase UNICEF’s ability to deliver on its mission of advancing children’s rights. Through your work, you will help create a workplace where everyone can thrive, ultimately contributing to the betterment of communities worldwide.

Specifically, the Staff Counsellor will support the following:

• Preventative and protective psychosocial support
• Critical Incident Stress Management
• Monitoring and oversight

Minimum requirements:

Education: 

• Advanced University degree (master’s or equivalent) in counselling, clinical psychology, organizational psychology or a field related to mental health. Country specific licensure or membership with a certifying authority authorizing the incumbent to deliver mental health services is considered an asset.

Work Experience: 

• Minimum of five (5) years of professional experience – among which three at international level in psychological counselling and training with special emphasis on managing critical incident stress.
• Additional training experience in a broad range of related fields, such as alcohol/substance abuse, stress management and cross-cultural communication would be an asset.