Strategic Communications and Public Information Assistant at Office of the Special Envoy of the Secretary

Responsibilities

Under the overall guidance of the Public Information Officer, the Individual Contractor (IC) will:

• Produce and upload content to the Office web site and related social media platforms.
• Serve as photographic assistant by producing digital imaging and serving as back-up photographer; write captions for UN photos; archive photos for OSESG-GL and make a selection for UN/HQ and external interest groups through Flickr.
• Ensure that materials posted on the public web site such as photos, graphics, videos, and audio elements are appropriate and in conformity with UN standards and guidelines.
• Draft compelling social media content - in English with the knowledge of French - for the Office social media platforms and extend engagement to social/digital media platforms of key partners, including the United Nations Department of Political and Peacebuilding (UNDPPA), AU, ICGLR, SADC, and other UN presences in the Great Lakes region.
• Analyze statistics of social media accounts and webpages to assess usefulness and relevance of materials posted; and prepare charts and graphs when required to identify trends in web traffic and social media interactions.
• Actively and regularly provide content to the social media platforms, ensuring that such content is in line with the mandate of the Office of the Special Envoy for the Great Lakes region.
• Ensure the correctness of entries to the social media platforms, and make corrections as needed.
• Develop or programme new web-based applications for the Office as and when required.
• Assist in the production and editing radio programmes or website projects.
• Ensure availability and appropriate packaging of products for distribution at special events, exhibits, conferences, media functions, etc.
• Assist in researching relevant current news and preparing a daily media monitoring for the Office using various sources of information with a focus on areas of interest to the Special Envoy's mandate.
• Perform other duties as assigned by the Public Information Officer.

Work implies frequent interaction with the following: The work of the IC includes liaising with key partners in the Great Lakes region to organize joint major activities. These partners include, but are not limited to:

•  International Conference on the Great Lakes Region (ICGLR).
•  United Nations Stabilization Mission in the Democratic Republic of the Congo (MONUSCO).
•  African Union (AU).
•  UN agencies and specialized UN offices in the region.
•  Media professionals.

Qualifications/special skills

• Academic Qualifications: A graduate university degree in Communication, Public information, Journalism, media with a focus on political science, international relations, public administration, or related field is required.
• Training in Information Technology (IT)/Computer Science and knowledge of contemporary web-based communication platforms and tools is highly desirable.
• Experience: A minimum of five years' experience in public information, journalism, international relations, digital media, or related area is required.
• Experience in producing a variety of digital communications products in a clear, visual style that meets contemporary user expectations is required.
• Experience in managing social media and web sites is required.
• Experience in Microsoft Office Suite, including Word, PowerPoint, Excel, Adobe InDesign, as well as Drupal, is required.
• Knowledge of the political context in the Great Lakes Region is desirable.
• Experience in data management and using Excel or other tools to collate and present data effectively is desirable.

Language: English and French are the working languages of the United Nations Secretariat. For this IC position, fluency in English (both oral and written) and working knowledge of French are required.