Supervisor, Medical Consulting Clinics at Aga Khan University Hospital

The Supervisor will be responsible for safe and quality care of patients, capital and operational budgets as well as ensuring efficient utilization of available resources in Medical Outpatient Clinics. The incumbent will also participate in the strategic planning process for Nursing Division and Department of Medicine program.

Responsibilities:

• Responsible for day-to-day smooth running of the unit which includes staffing, appropriate scheduling of patients and coordination of patient care
• Lead the Consulting Clinic team in formulation, implementation, and evaluation of annual goals & objectives in accordance with program and nursing division strategic objectives
• Develop collaborative ways of working that link all contributors in the multidisciplinary team in patient care issues
• Lead the Consulting Clinic team in development, implementation and review of policies, procedures, protocols, Clinical pathways, and care guidelines in line with identified standards
• In collaboration with the Nursing Manager and Program Director participate in the recruitment, selection, and training of the Nursing team
• Put in place measures to control unit costs, stocks, and bad debts
• Participate in the Budget process and ensures efficient utilization of resources
• Provide effective supervision of the nursing staff, and utilizes learning opportunities for their development
• Participate in establishment of standards of care with unit staff, and monitors delivery of care according to established standards
• Develop and maintains effective networks both Internal and external to improve nursing practice
• Respond to client complaints in a timely manner by solving problems or informing the relevant persons
• Ensure program-based client satisfaction surveys are carried out, monitor trends of incidences/complaints, and take appropriate action

Requirements:

• Bachelor of Science Degree in Nursing (BScN) from a recognized institution
• Valid practice license from the Nursing Council of Kenya
• Certificate in Basic Life Support (BLS)
• Minimum of 5 years clinical nursing experience in Medical-Surgical unit in an acute care hospital
• Demonstrate current knowledge in general nursing
• Excellent interpersonal and communication skills
• Ability to apply critical thinking and to work with minimum supervision.

Closing Date: 30/09/2022