System Administrator at Mount Kenya University

Duties and Responsibilities

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
• Work on building, configuring, and deploying SQL, MySQL and Oracle databases as required. Ability to manage multiple Database Servers, including administration, application configurations, upgrades, and system patching. 
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
• Responsible for capacity, storage planning, and database performance

Requirements

• At least a Master’s degree or its equivalent in computer science, information technology, information systems, or similar.
• 3 years’ experience in a similar position or at Grade 10 within MKU

or

• Bachelor's degree in computer science, information technology, information systems, or similar.
• Applicable professional qualification, such as Microsoft, Cisco, SQL, MySQL, Oracle, C-Sharp, Python certification.
• At least five years' experience in a similar role or at Grade 10 within MKU.
• Extensive experience with ICT systems, networks, and related technologies.
• Solid knowledge of best practices in ICT administration and system security.
• Exceptional leadership, organizational, and time management skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.